fix problems on Prosperity [iphone]

​

—— Run into issues on Prosperity ? Get help pending when official support gets back to you!

Prosperity Mobile Banking
Info:
company: Prosperity Bank
: https://www.prosperitybankusa.com/Contact-Us
: www.prosperitybankusa.com
Chat with our AI-based Prosperity Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Prosperity crashes

Fix: 1. Update the app: Check the App Store for any available updates for the Prosperity Mobile Banking app. Keeping the app updated can fix bugs... ⇲
 
Payments issue

inconsistent transaction posting

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can delay transaction postings. Switch... ⇲

inability to access funds

Fix: 1. Check account status: Ensure your account is in good standing and that there are no holds or restrictions placed on it. OR 2. Use alte... ⇲
 
Customization issue

lack of functionality

Fix: 1. Explore app settings: Go through the app settings to see if there are features that you may not be aware of. Sometimes, functionality can... ⇲

inability to categorize transactions

Fix: 1. Manually track expenses: Use a separate budgeting app or spreadsheet to categorize your transactions until this feature is added to the a... ⇲

limited transaction history

Fix: 1. Download statements: If the app limits transaction history, check if you can download monthly statements from the app or website for a mo... ⇲

inadequate loan details

Fix: 1. Review loan documents: Check any physical or digital loan documents you received for detailed information about your loans. OR 2. Use... ⇲

confusing transaction dates

Fix: 1. Review transaction details: Tap on individual transactions to see if more details are available that clarify the dates. OR 2. Keep a p... ⇲

inability to mark expenditures

Fix: 1. Use a budgeting app: Consider using a separate budgeting app to track and mark your expenditures until this feature is added to the Prosp... ⇲
 
Support issue

no chat support

Fix: 1. Use email support: If chat support is unavailable, consider using email to reach customer support. Look for a 'Contact Us' section in the... ⇲

poor customer service

Fix: 1. Document your issues: Keep a record of your interactions with customer service, including dates and details of your inquiries. This can h... ⇲

long hold times for customer support

Fix: 1. Call during off-peak hours: Try calling customer support during non-peak hours, such as early morning or late afternoon, to reduce wait t... ⇲
 
Bugs issue

frequent errors during use

Fix: 1. Reinstall the app: Uninstall the Prosperity Mobile Banking app and then reinstall it from the App Store to fix persistent errors. OR 2... ⇲
 
Updates issue

Prosperity not updated for modern devices

Fix: 1. Check for iOS updates: Make sure your iPhone is updated to the latest iOS version, as some apps may not function well on outdated systems... ⇲
 
Compatibility issue

no Face ID support

Fix: 1. Use a strong password: While waiting for Face ID support, ensure you have a strong password set for secure access to the app. OR 2. Pr... ⇲
 
UI issue

poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout better, which may help you navigate it m... ⇲
 
Freezing issue

unresponsive app

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom) and swipe up on the Prosperity app to force close it, the... ⇲
 
Notifications issue

lack of notifications for rejected deposits

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Prosperity Mobile Banking and ensure notifications are enable... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.6%

Bad experience
3.2%

Neutral
2.2%

~ from our NLP analysis of 72,735 combined software ratings.

 Switch to these Alternatives:
TDECU Digital Banking
Frost Bank
First Financial Bank Texas
Texas Farm Bureau Insurance
FNBT & FCB Mobile
RBFCU
CUTXMOBILE
H-E-B Debit
Rally Credit Union
VeraBank Mobile

 Private Data Prosperity collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics