fix problems on AppTaxi [iphone]

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—— Run into issues on AppTaxi? Get help pending when official support gets back to you!

appTaxi - Book and Pay Taxis
Info:
company: AppTaxi Scrl
: http://www.apptaxi.it/faq?utm_source=appstore&utm_medium=itunes&utm_content=support
: www.apptaxi.it
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Payments issue

Credit card information must be saved

Fix: If you are uncomfortable with saving your credit card information, check if the app allows for one-time payments. Look for an option during... ⇲

Discrepancies in fare charges

Fix: Before booking, check the fare estimate provided by the app. If the final charge differs significantly, take a screenshot of the estimate an... ⇲

Payment verification failures

Fix: Ensure that your internet connection is stable when making payments. If you encounter a failure, try switching from Wi-Fi to mobile data or... ⇲

Confusing payment process

Fix: Take time to read through the payment options presented during checkout. If the process is unclear, look for a help or FAQ section within th... ⇲

appTaxi requires switching to another app for payment

Fix: Check if there is an option in the app settings to enable in-app payments instead of switching to another app. This can streamline the payme... ⇲
 
Settings issue

Limited advance booking time (1 day)

Fix: If you need to book a ride further in advance, consider using alternative taxi apps that allow for longer advance bookings. Research other a... ⇲

Inability to book rides in advance

Fix: If advance booking is essential, explore other taxi apps that offer this feature. Research local services that may allow for longer booking... ⇲
 
Network issue

Inconsistent ride availability

Fix: Try checking the app during peak hours or in areas with high demand. If you consistently have issues, consider using multiple taxi apps to i... ⇲
 
Support issue

Customer service issues with call hang-ups

Fix: If you experience hang-ups, try using the app's chat feature (if available) for customer support instead of calling. This can often provide... ⇲
 
Account issue

Difficulties in deleting profile or credit card info

Fix: Navigate to the app's settings or account management section. Look for options related to account deletion or payment methods. Follow the pr... ⇲
 
UI issue

Poor user interface for tracking rides

Fix: Familiarize yourself with the app's interface by exploring all available features. Sometimes, a tutorial or help section can provide insight... ⇲
 
Bugs issue

Cancellation of pre-booked rides

Fix: If your pre-booked ride is canceled, check the app for notifications or messages explaining the cancellation. This can provide insight into... ⇲

Frequent errors with address input

Fix: Double-check the address you are entering for typos or incorrect formatting. Use the app's suggestion feature to select addresses from the d... ⇲

Unreliable for solo travelers

Fix: If you find the app unreliable, consider using it in conjunction with other transportation options, such as public transit or rideshare serv... ⇲

Overall app performance issues

Fix: Try clearing the app's cache by going to your iPhone's Settings > General > iPhone Storage, selecting appTaxi, and choosing 'Offload App'. T... ⇲
 
Notifications issue

Lack of booking confirmation

Fix: After booking a ride, check your email or app notifications for a confirmation message. If you do not receive one, try refreshing the app or... ⇲

Errors in reservation cancellation notifications

Fix: Check your app notification settings to ensure that notifications are enabled for appTaxi. Go to Settings > Notifications > appTaxi and togg... ⇲
 
Installation issue

Long download and setup time

Fix: Ensure you have a stable internet connection when downloading the app. If the download is slow, try connecting to a different Wi-Fi network... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
3.6%

Neutral
0.8%

~ from our NLP analysis of 1,240 combined software ratings.

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 Private Data appTaxi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics