fix problems on Rabbit [iphone]

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—— Run into issues on Rabbit? Get help pending when official support gets back to you!

Rabbit: 20 mins delivery
Info:
company: Rabbit Mart B.V.
: https://www.rabbitmart.com/
: www.rabbitmart.com
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Support issue

Inconsistent communication

Fix: Ensure that your notification settings in the app are turned on. This will help you receive updates about your order status and any changes... ⇲

Frequent order cancellations

Fix: Before placing an order, check the availability of items in your cart. If an item is frequently canceled, consider looking for alternatives... ⇲

Inability to reach customer support

Fix: Try using different methods to contact customer support, such as in-app chat, email, or social media. Sometimes, one method may be more effe... ⇲

Driver unresponsiveness

Fix: If your driver is unresponsive, try using the in-app messaging feature to send a polite reminder or inquiry about your order. Sometimes, dri... ⇲
 
Bugs issue

Issues with product quality

Fix: When receiving your order, inspect the items immediately. If you notice any quality issues, take photos and document the problem. This will... ⇲

Broken items upon delivery

Fix: When you receive a delivery, check the items before the driver leaves. If you notice any damage, report it immediately through the app or to... ⇲

Repeated issues with specific items

Fix: If you notice that certain items consistently have issues, avoid ordering those items in the future. Look for alternatives that have better... ⇲
 
Payments issue

Lack of stock verification before charging

Fix: Before completing your order, double-check the availability of items in your cart. If an item is out of stock, it should not be charged. If... ⇲

Limited payment options

Fix: Check the app settings to see if there are any options to add or change your payment method. If your preferred method is not available, cons... ⇲

Promo codes not honored

Fix: Before placing an order, double-check the terms and conditions of the promo code to ensure it is applicable to your order. If the code is no... ⇲

Refund delays

Fix: After requesting a refund, keep track of the timeline provided by the app. If the refund does not process within the expected time frame, fo... ⇲
 
Ads issue

Misleading delivery time advertisements

Fix: When placing an order, take note of the estimated delivery time and compare it with actual delivery times. If you notice a pattern of discre... ⇲
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 Private Data Rabbit collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics