fix problems on GameTrack [iphone]

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—— Run into issues on GameTrack? Get help pending when official support gets back to you!

GameTrack
Info:
company: Hidden Key LTD
: https://indieapps.space/@gametrack
: gametrack.app
Chat with our AI-based GameTrack Support
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Crashes issue

GameTrack crashes when editing game details

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for GameTrack, and check for updates. If an update... ⇲
 
Customization issue

No way to mark games belonging to multiple consoles

Fix: Use the notes or tags feature to manually indicate which consoles a game belongs to. You can create a system where you note the consoles in... ⇲

No widget for upcoming games

Fix: Check if there are any third-party widget apps that can integrate with GameTrack. Some apps allow you to create custom widgets that can disp... ⇲

Inability to add custom games

Fix: Check if there is an option to suggest a game or add a custom entry. Some apps allow users to request new titles to be added to the database... ⇲
 
Settings issue

Inability to change completion dates

Fix: Check if there is an option to edit the game details in the settings or options menu. Sometimes, the ability to change completion dates may... ⇲

No way to override platform for games

Fix: Use the notes feature to indicate the platform you want to associate with a game. This can serve as a workaround until the feature is implem... ⇲

No stats for play status by genre

Fix: Manually track your play status by genre using a spreadsheet or note-taking app. This allows you to categorize and analyze your gaming habit... ⇲

No way to track games without an end

Fix: Use the notes feature to indicate ongoing games. You can create a status update for each game to track your progress without a defined end.... ⇲
 
Syncing issue

No automatic import for all games

Fix: Manually add your games to the app. While this may be time-consuming, it allows you to ensure that all your games are accurately represented... ⇲

No cross-platform syncing for Nintendo games

Fix: Manually track your Nintendo games in a separate list or note within the app. This can help you keep track of them until cross-platform sync... ⇲
 
UI issue

Lack of visualizations for abandoned games

Fix: Use the notes feature to create a visual representation of your abandoned games. You can categorize them and add comments to track your thou... ⇲

No indication of duplicate wishlist entries

Fix: Regularly review your wishlist and manually check for duplicates. You can create a checklist to ensure that you are not adding the same game... ⇲

Cluttered UI feels claustrophobic

Fix: Try customizing the layout if the app allows it. Look for options to hide or rearrange elements to create a more comfortable viewing experie... ⇲
 
Support issue

Support links redirect to app

Fix: Try searching for support resources directly on the GameTrack website or through a web search. Often, companies have a dedicated support pag... ⇲
 
Data loss issue

Data loss after app update

Fix: Before updating the app, back up your data if possible. Check if GameTrack has a backup feature or export option to save your data externall... ⇲
 
Compatibility issue

Limited game database for older titles

Fix: Manually add older titles that are not in the database. Use the custom game feature if available to input the details of the game yourself.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
5.8%

Neutral
5.2%

~ from our NLP analysis of 1,147 combined software ratings.

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 Private Data GameTrack collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. GameTrack+ Monthly: $3.99 Monthly subscription to GameTrack+
  2. GameTrack+ Annual: $29.99 Annual subscription to GameTrack+
  3. GameTrack+ Legacy Annual: $5.99 Annual Subscription to GameTrack+ Legacy
  4. GameTrack+ Lifetime: $99.99 Access GameTrack+ with a one time payment
  5. GameTrack+ Legacy Monthly: $0.99 Monthly subscription to GameTrack+ Legacy