fix problems on CIT Bank [iphone]

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—— Run into issues on CIT Bank? Get help pending when official support gets back to you!

CIT Bank
Info:
company: CIT Group Inc
: https://www.cit.com/cit-bank/resources/contact-us/
: www.CITBank.com
Chat with our AI-based CIT Bank Support
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Customization issue

Limited features compared to competitors

Fix: 1. Explore all app settings: Sometimes features are hidden in settings or menus. Check all tabs and settings to ensure you’re not missing an... ⇲
 
Login issue

Difficulties with biometric login

Fix: 1. Re-enable biometric login: Go to Settings > CIT Bank > Enable Face ID/Touch ID. 2. Restart your device: Sometimes a simple restart can re... ⇲

Frequent login issues

Fix: 1. Reset your password: If you’re having trouble logging in, try resetting your password through the app or website. 2. Check for app update... ⇲
 
Syncing issue

Inconsistent account balance updates

Fix: 1. Refresh the app: Pull down on the account screen to refresh the balance. 2. Log out and log back in: This can sometimes force the app to... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation. 2. Use the help section: If availab... ⇲

Inadequate transaction history display

Fix: 1. Check filters: Ensure that you are not applying filters that limit the transaction history view. 2. Refresh the app: Pull down on the tra... ⇲

Confusing navigation

Fix: 1. Explore the app: Spend time navigating through different sections to familiarize yourself with the layout. 2. Use the help section: If av... ⇲

Stretched logos and branding issues

Fix: 1. Restart the app: Close and reopen the app to see if the issue resolves itself. 2. Update the app: Check for updates in the App Store that... ⇲
 
Updates issue

Lack of real-time transaction visibility

Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh. 2. Check for notifications: Ensure you have enabled notification... ⇲
 
Account issue

Errors when linking external accounts

Fix: 1. Double-check account information: Ensure that the external account details you are entering are correct. 2. Try a different browser: If l... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Use in-app support: Check if there’s a help or support section within the app for FAQs or troubleshooting tips. 2. Try different contact... ⇲
 
Payments issue

Delayed availability of deposited funds

Fix: 1. Check deposit policies: Review CIT Bank’s policies on fund availability to understand the timelines. 2. Monitor your account: Keep an eye... ⇲

Limited options for fund transfers

Fix: 1. Explore all transfer options: Check all tabs and settings in the app to ensure you’re not missing any transfer features. 2. Use the websi... ⇲

No option to cancel transactions

Fix: 1. Review transaction policies: Check CIT Bank’s policies on transaction cancellations to understand your options. 2. Monitor your account:... ⇲
 
Crashes issue

CIT Bank crashes or logs out unexpectedly

Fix: 1. Restart your device: A simple restart can often resolve app crashes. 2. Update the app: Go to the App Store and check for updates to ensu... ⇲
 
Notifications issue

Inconsistent notifications for deposits

Fix: 1. Check notification settings: Go to your iPhone settings, find CIT Bank, and ensure notifications are enabled. 2. Refresh the app: Pull do... ⇲
 
Security issue

Lack of two-step authentication for secure logins

Fix: 1. Enable any available security features: Check the app settings for any security options that may enhance login security. 2. Use a strong... ⇲
 
Settings issue

CIT Bank does not remember user settings

Fix: 1. Check app settings: Ensure that you have saved your preferences in the app settings. 2. Reinstall the app: If the app continues to forget... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
2.3%

Neutral
2.0%

~ from our NLP analysis of 33,724 combined software ratings.

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 Private Data CIT Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data