fix problems on [iphone]

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MobileU - University of Utah

Info:

company: The University of Utah

: https://it.utah.edu/mobileu

Chat with our AI-based Support

🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not intuitive

Fix: To improve your experience with the app, take some time to explore the different sections and features. Familiarize yourself with the layout... ⇲

Lacks information on clubs and student organizations

Fix: Check the university's official website or student portal for a comprehensive list of clubs and organizations. Many universities maintain up... ⇲

Features issue

Limited functionality beyond events

Fix: To maximize the app's utility, focus on using it for event tracking and planning. Set reminders for events you are interested in and use the... ⇲

Half-finished features

Fix: If you come across features that seem incomplete, try to use them as best as you can while providing feedback to yourself on what is missing... ⇲

Performance issue

Unreliable performance

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MobileU, and check if an update is available. Updates... ⇲

Screen issue

Blank screen issue

Fix: If you encounter a blank screen, try closing the app completely and reopening it. On iPhone, swipe up from the bottom of the screen (or doub... ⇲

Bugs issue

Frequent ongoing issues

Fix: Keep a log of the issues you encounter, noting the specific circumstances under which they occur. This can help you identify patterns and po... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

25.0%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Suitable

Private Data collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Search History
- Browsing History
- Usage Data