fix problems on WESH 2 News [iphone]

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—— Run into issues on WESH 2 News? Get help pending when official support gets back to you!

WESH 2 News - Orlando
Info:
company: Hearst Television
: http://www.wesh.com/contact
: www.wesh.com
Chat with our AI-based WESH 2 News Support
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Notifications issue

Clickbait notifications unrelated to local news

Fix: Review your notification preferences in the app. Go to the app settings and see if you can adjust the types of notifications you receive, fo... ⇲

Excessive alerts for trivial news

Fix: Adjust your notification settings in the app to limit alerts to breaking news or significant updates only. OR If the app does not allow c... ⇲
 
UI issue

Difficult navigation in weather section

Fix: Familiarize yourself with the layout of the weather section. Spend some time exploring the different tabs and features to understand where s... ⇲

Frustrating interactive radar display

Fix: Check for any updates to the app that may improve the radar functionality. Go to the App Store and see if an update is available. OR If t... ⇲
 
Ads issue

Ads play loudly upon opening articles

Fix: Check your device's volume settings before opening the app. Lower the volume or switch to silent mode to prevent loud ads from disrupting yo... ⇲

Ads during emergencies are disruptive

Fix: Keep your device on silent mode during emergencies to minimize disruption from ads. This can help you focus on the critical information bein... ⇲

Long ad durations before news items

Fix: Consider using the app during off-peak hours when ad load may be lighter, potentially reducing the number of ads you encounter. OR If the... ⇲

Intrusive ads make reading news difficult

Fix: Try to read articles quickly before ads load, or scroll down to bypass ads if possible. OR Consider using a different news app that has a... ⇲
 
Updates issue

Slow updates on articles

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for WESH 2 News, and check for any available updates. O... ⇲

Inconsistent article updates

Fix: Refresh the app regularly to check for the latest updates. Pull down on the news feed to refresh the content. OR If you notice specific a... ⇲

Breaking news updates are delayed

Fix: Ensure that your app is updated to the latest version, as updates may improve the speed of breaking news notifications. OR If you need re... ⇲

Limited updates on weekends

Fix: Check the app settings to see if there are options to receive weekend updates or alerts specifically. OR If weekend updates are limited,... ⇲
 
Bugs issue

WESH 2 News redirects back to main page while scrolling

Fix: Close any unnecessary background apps to free up memory on your device, which may help improve the app's performance. OR If the issue per... ⇲
 
Permissions issue

Location access required to use app

Fix: If you are uncomfortable with location access, check if the app allows you to manually enter your location in the settings. This may allow y... ⇲
 
Loading issue

Notifications often lead to loading screen instead of content

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection when opening notifications. OR If the loading issue... ⇲
 
Content issue

Articles contain grammatical errors

Fix: If you notice grammatical errors, consider taking notes of specific articles and checking back later for corrections in updates. OR If th... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
4.1%

Neutral
3.5%

~ from our NLP analysis of 6,534 combined software ratings.

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 Private Data WESH 2 News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics