fix problems on CPort Credit Union [iphone]

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—— Run into issues on CPort Credit Union? Get help pending when official support gets back to you!

cPort Credit Union
Info:
company: cPort Credit Union
: https://www.cportcu.org/contact-us/
: www.cportcu.org
Chat with our AI-based cPort Credit Union Support
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UI issue

Pages are blank after logging in

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find the cPort Credit Union app, and select 'Offload App'. This wil... ⇲

Cannot see memo posted

Fix: Check if the memo is included in the transaction details. Tap on the transaction to see if additional information is available. OR If the... ⇲

Widget background not seamless

Fix: Check if there are any settings within the app to customize the widget appearance. If not, consider removing the widget and re-adding it to... ⇲

No pending deposits shown

Fix: Check if there is a specific section in the app for pending transactions. Sometimes, pending deposits may be listed under a different catego... ⇲

No folders in savings account

Fix: Check if the app has a feature for creating sub-accounts or folders. This may be located in the savings account settings or management secti... ⇲

Navigation and design issues

Fix: Familiarize yourself with the app's layout by exploring each section. Look for a help or tutorial section within the app that may provide gu... ⇲

Visual facelift needed for app

Fix: While a visual redesign is not something you can change, you can customize your device's appearance by changing themes or wallpapers to make... ⇲
 
Slow issue

cPort Credit Union is slow to open

Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe a... ⇲
 
Compatibility issue

No Touch ID support

Fix: Check if Touch ID is enabled on your device. Go to Settings > Touch ID & Passcode and ensure that it is set up correctly. If the app does no... ⇲

cPort Credit Union does not rotate correctly on iPad

Fix: Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure that the ro... ⇲
 
Settings issue

Cannot print statements

Fix: Take a screenshot of the statement and print the screenshot from your Photos app. To take a screenshot, press the Side button and the Volume... ⇲

Cannot change widget settings

Fix: Long press on the widget and select 'Edit Widget' to see if any options are available for customization. If not, check the app settings for... ⇲
 
Login issue

Verification code required every login

Fix: Check if there is an option in the app settings to remember your device for future logins. This may reduce the frequency of verification cod... ⇲
 
Account issue

Mobile check deposit issues

Fix: Ensure that you are following the app's guidelines for mobile check deposits, including proper endorsement and image quality. Take the photo... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.1%

Neutral
1.7%

~ from our NLP analysis of 1,632 combined software ratings.

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 Private Data cPort Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics