fix problems on Angi Services [iphone]

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—— Run into issues on Angi Services ? Get help pending when official support gets back to you!

Angi Services for Pros
Info:
company: Handybook, Inc.
: https://angipros.zendesk.com/hc/en-us
: handy.com
Chat with our AI-based Angi Services Support
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Payments issue

Low pay compared to customer charges

Fix: Research industry standards for pricing in your area to better understand your worth. Use this information to negotiate better rates with cl... ⇲

High cancellation fees for pros

Fix: Review the cancellation policy in detail to understand the conditions under which fees are applied. This can help you avoid situations that... ⇲

Inconsistent payment practices

Fix: Keep a detailed record of all jobs completed and payments received. This can help you identify patterns and discrepancies in payment practic... ⇲

Fees charged without clear justification

Fix: Review your account statements regularly to track all fees charged. Document any discrepancies and prepare to address them with support. O... ⇲

Unfair penalties based on customer claims

Fix: Document all interactions with clients, including job details and communications, to protect yourself against unfair claims. OR If you re... ⇲

Multiple fees for no-shows

Fix: Set reminders for all scheduled jobs to ensure you do not miss them. Use calendar apps or alarms to help you stay organized. OR If you mu... ⇲

Difficulty in disputing charges

Fix: Gather all relevant documentation and evidence related to the charge you wish to dispute. This includes job details, communications, and pay... ⇲

Lack of transparency in payment distribution

Fix: Request a detailed breakdown of your earnings and fees from the app's support feature to better understand how payments are calculated. OR... ⇲

High percentage of earnings taken by the platform

Fix: Evaluate your pricing strategy and consider adjusting your rates to account for the platform's fees while remaining competitive. OR Explo... ⇲
 
Support issue

Lack of communication with clients

Fix: Proactively reach out to clients before the job starts to confirm details and establish a line of communication. This can help set expectati... ⇲

No immediate support for urgent issues

Fix: Create a list of common urgent issues you encounter and develop a set of quick solutions or workarounds for each. This can help you respond... ⇲

Inability to speak with support over the phone

Fix: Use the in-app messaging feature to document your issues clearly. This can often lead to quicker resolutions than waiting for phone support.... ⇲

Poor handling of customer complaints

Fix: Document all customer complaints and your responses to them. This can help you identify patterns and improve your service. OR Encourage c... ⇲

Unprofessional treatment of pros

Fix: Maintain professionalism in all your communications and interactions with clients, which can help set a standard for how you expect to be tr... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can improve stability... ⇲
 
Features issue

Limited functionality for professionals

Fix: Explore all features of the app thoroughly to ensure you are utilizing it to its full potential. Sometimes, features may not be immediately... ⇲
 
Settings issue

Jobs often not scheduled for enough time

Fix: When accepting jobs, assess the time required based on your experience and communicate with the client to negotiate a more realistic timefra... ⇲

Inaccurate job information

Fix: Before accepting a job, verify the details with the client through the app's messaging feature to ensure accuracy. OR If you notice inacc... ⇲

Inconsistent job availability

Fix: Regularly check the app for new job postings and set notifications to alert you when jobs become available in your area. OR Network with... ⇲
 
Privacy issue

Data privacy concerns

Fix: Review the app's privacy policy to understand how your data is used and stored. Adjust your privacy settings within the app as needed. OR... ⇲
 
Notifications issue

Unreliable job notifications

Fix: Check your app notification settings to ensure they are enabled and configured correctly to receive alerts for new jobs. OR Regularly ref... ⇲
 
Bugs issue

Frequent bugs in the app

Fix: Keep the app updated to the latest version, as updates often include bug fixes that can improve performance. OR If you encounter a bug, t... ⇲
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 what users are saying
Good experience
88.3%

Bad experience
8.2%

Neutral
3.5%

~ from our NLP analysis of 34,600 combined software ratings.

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 Private Data Angi Services collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics