fix problems on Мой МТС (Беларусь) [iphone]

—— Run into issues on Мой МТС (Беларусь)? Get help pending when official support gets back to you!

Мой МТС (Беларусь)

Info:

company: Mobile TeleSystems JLLC

: https://mts.by/help/

: my.mts.by

Chat with our AI-based Мой МТС (Беларусь) Support

🛠️ Common Мой МТС (Беларусь) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Мой МТС (Беларусь) logout from all devices

Fix: Check if you are logged into multiple devices. If so, log out from all devices and then log back in on the device you want to use. This may... ⇲

Requires 4-digit PIN

Fix: If you find the 4-digit PIN cumbersome, consider using a password manager to store it securely. This way, you can easily access it without h... ⇲

Support issue

Long wait times for customer service

Fix: Try using the app's FAQ or help section to find answers to common questions instead of waiting for customer service. This can save you time.... ⇲

Slow issue

Slow screen transitions

Fix: Clear the app's cache by going to your iPhone settings, selecting 'Мой МТС', and choosing 'Clear Cache' if available. This can help improve... ⇲

Slow app loading times

Fix: Free up storage space on your iPhone by deleting unused apps or files. Go to Settings > General > iPhone Storage to manage your storage. O... ⇲

Payments issue

Cannot pay with the app

Fix: Check if your payment method is correctly set up in the app. Go to the payment settings and ensure your card or payment method is valid and... ⇲

High daily charges

Fix: Review your current plan and usage in the app to identify any unexpected charges. Go to the billing section to see a breakdown of your charg... ⇲

Settings issue

Cannot change plan

Fix: Check if your current plan is eligible for changes. Some plans may have restrictions. Review the terms in the app or on the website. OR I... ⇲

Language settings unclear

Fix: Go to the app settings and look for a language option. If it’s not clear, try switching to a different language and then back to your prefer... ⇲

Crashes issue

Мой МТС (Беларусь) frequently fails to launch

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to fail. Hold the power button and slide to power off, then... ⇲

Messages issue

Chat feature not working

Fix: Check your internet connection. A weak connection can cause the chat feature to malfunction. Try switching between Wi-Fi and mobile data to... ⇲

Customization issue

Widget functionality lacking

Fix: Check if the widget is enabled in your iPhone settings. Go to Settings > Widgets and ensure that the Мой МТС widget is turned on. OR If t... ⇲

Network issue

Poor internet performance

Fix: Test your internet speed using a speed test app. If the speed is low, try resetting your router or contacting your internet service provider... ⇲

Connection issues in rural areas

Fix: Check for network coverage in your area. Use the Мой МТС website or app to see if there are known outages or issues in your location. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.7%

Bad experience

17.1%

Neutral

3.1%

~ from our NLP analysis of 414 combined software ratings.

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Private Data Мой МТС (Беларусь) collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics