fix problems on THR Remote [iphone]

—— Run into issues on THR Remote? Get help pending when official support gets back to you!

THR Remote

Info:

company: Yamaha Corporation

: https://inquiry.yamaha.com/global/?act=1&lcl=en_WW&auth=none

: www.yamaha.com

Chat with our AI-based THR Remote Support

🛠️ Common THR Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bluetooth connectivity issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone and that the THR Remote app is allowed to use Bluetooth. Go to Settings > Bluetooth and check... ⇲

THR Remote frequently disconnects from amp

Fix: 1. Check the Bluetooth connection strength. Ensure that there are no physical obstructions between your iPhone and the amp. 2. Make sure th... ⇲

Freezing issue

THR Remote freezes during use

Fix: 1. Close any unnecessary background apps to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and sw... ⇲

Popup box causes app to freeze

Fix: 1. If a popup appears, try tapping outside the popup box to close it. If the app freezes, force close the app by swiping it away in the app... ⇲

Settings issue

Settings changes do not reflect on amp

Fix: 1. After making changes in the app, ensure that you are saving those changes properly. Look for a 'Save' or 'Apply' button within the app.... ⇲

Audio issue

Inability to control guitar output volume through app

Fix: 1. Check if the app has a dedicated volume control feature. Sometimes, volume control may be located in a different section of the app. 2.... ⇲

UI issue

Laggy user interface

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear any temporary issues that ma... ⇲

User experience feels outdated

Fix: 1. Check for app updates in the App Store, as developers may release updates to improve the user interface and experience. 2. Provide feedb... ⇲

Network issue

THR Remote does not automatically connect when opened

Fix: 1. Ensure that Bluetooth is enabled on your iPhone before opening the app. 2. Check the app settings to see if there is an option to enable... ⇲

Bugs issue

Requires frequent app restarts

Fix: 1. Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear th... ⇲

Bluetooth bug with iOS updates

Fix: 1. After an iOS update, restart your iPhone to refresh the Bluetooth connection. 2. Check if the app has been updated to address any compat... ⇲

Compatibility issue

Limited functionality compared to desktop version

Fix: 1. Familiarize yourself with the features available in the mobile app. Sometimes, features may be located in different menus or sections tha... ⇲