fix problems on Dillons [iphone]

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—— Run into issues on Dillons? Get help pending when official support gets back to you!

Dillons
Info:
company: The Kroger Co.
: https://www.dillons.com/topic/contact-us
: www.dillons.com
Chat with our AI-based Dillons Support
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Bugs issue

Items added to cart do not appear

Fix: Check if you are logged into your account. Sometimes, being logged out can cause items not to save in your cart. Log back in and try adding... ⇲

Poor quality of produce in online orders

Fix: When placing an order, add a note in the special instructions section requesting high-quality produce. This may help the picker choose bette... ⇲
 
Freezing issue

Dillons hangs during use

Fix: Force close the app. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) and swipe up on the Dillons app... ⇲
 
Customization issue

Difficulties with coupon filtering

Fix: Make sure you are applying filters correctly. Check the filter settings to ensure they are set to show the coupons you want to see. OR Tr... ⇲

Limited substitutions offered

Fix: When placing your order, specify your preferences for substitutions in the notes section. This can help the staff provide better alternative... ⇲

Lists are unsortable

Fix: Check if there is a sort option in the list settings. Some apps have hidden sort features that can be accessed through the menu. OR Manua... ⇲
 
Ads issue

Inability to add items directly from ads

Fix: Check if the ads are clickable. Sometimes, ads may not be interactive due to app glitches. Try tapping on the ad multiple times or restartin... ⇲

Excessive ads interfere with usability

Fix: Look for an option in the app settings to limit or disable ads. Some apps offer a premium version that reduces ads. OR Try using the app... ⇲
 
Crashes issue

Dillons crashes when building lists

Fix: Try reducing the number of items in your list. If you have a large list, break it down into smaller lists to see if that resolves the crashi... ⇲
 
Account issue

New users face purchase limits

Fix: Check if there are any verification steps you need to complete. Sometimes, new accounts have limits until verified. OR Try making smaller... ⇲
 
UI issue

Links in pictures do not work

Fix: Try tapping the image again or refreshing the app. Sometimes, a simple refresh can fix link issues. OR If the links are consistently not... ⇲
 
Updates issue

No real-time updates on item availability

Fix: Refresh the app regularly to check for updates on item availability. Pull down on the screen to refresh the content. OR Check the store's... ⇲

Difficulties with app upgrades

Fix: Check your iPhone's storage. If your device is low on storage, it may prevent the app from upgrading. Free up space if necessary. OR Try... ⇲

Limited availability of essential items for pickup

Fix: Check the app frequently for restocks, as inventory can change throughout the day. OR Consider using the delivery option if pickup is con... ⇲
 
Compatibility issue

Inconsistent app performance across devices

Fix: Ensure that all devices have the latest version of the app installed. Go to the App Store and check for updates. OR Clear the app's cache... ⇲
 
Slow issue

Long wait times at checkout

Fix: Try checking out during off-peak hours when the app may have less traffic, which can speed up the process. OR Ensure your internet connec... ⇲
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 what users are saying
Good experience
94.4%

Neutral
2.9%

Bad experience
2.7%

~ from our NLP analysis of 36,085 combined software ratings.

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 Private Data Dillons collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness