fix problems on Cornerstone Bank (NE) [iphone]

—— Run into issues on Cornerstone Bank (NE)? Get help pending when official support gets back to you!

Cornerstone Bank (NE)

Info:

company: Cornerstone Bank (NE)

: http://www.cornerstoneconnect.com/contact-us.aspx

: www.cornerstoneconnect.com

Chat with our AI-based Cornerstone Bank (NE) Support

🛠️ Common Cornerstone Bank (NE) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Card tab fails to load

Fix: 1. Ensure your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Close the app completely... ⇲

Cornerstone Bank (NE) freezes when accessing card tab

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. 2... ⇲

Bugs issue

Check deposit feature works inconsistently

Fix: 1. Ensure you have a good internet connection when attempting to deposit checks. 2. Make sure the check is properly endorsed and that you ar... ⇲

Inability to deposit checks

Fix: 1. Ensure that you are following the correct procedure for check deposits, including taking clear photos of the check. 2. Check that your ac... ⇲

Settings issue

Bill pay setup is complicated

Fix: 1. Review the app's help section or user guide for step-by-step instructions on setting up bill pay. 2. Take your time to go through each st... ⇲

Login validation issues

Fix: 1. Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct... ⇲

Face ID login stopped working after update

Fix: 1. Go to Settings > Face ID & Passcode and ensure that the Cornerstone Bank app is enabled for Face ID. 2. If it is enabled, try disabling i... ⇲

Glitches issue

Cornerstone Bank (NE) is glitchy

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting the Cornerstone Bank app, and choosing 'Offload App'. 2.... ⇲

Permissions issue

Age restriction prevents access

Fix: 1. Check your device's settings to ensure that there are no restrictions set for the app. Go to Settings > Screen Time > Content & Privacy R... ⇲

Errors issue

Error messages when trying to use app

Fix: 1. Note the specific error message you are receiving and search for it in the app's help section or online for potential solutions. 2. Resta... ⇲

Crashes issue

Cornerstone Bank (NE) has problems opening

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Force close the app and try... ⇲

Security issue

Frequent security question prompts

Fix: 1. Review your security settings in the app and ensure that your security questions are set up correctly. 2. If you are frequently prompted,... ⇲

Compatibility issue

Outdated for iPhone 5

Fix: 1. Check if there is a version of the app that is compatible with older iOS versions. If not, consider using the mobile website for banking... ⇲

Not available for iPad

Fix: 1. Use the iPhone version of the app on your iPad by downloading it from the App Store. You can run iPhone apps on an iPad, but they may not... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Neutral

2.1%

Bad experience

1.9%

~ from our NLP analysis of 1,662 combined software ratings.

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Private Data Cornerstone Bank (NE) collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics