fix problems on 分期乐 [iphone]

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—— Run into issues on 分期乐? Get help pending when official support gets back to you!

分期乐
Info:
company: 深圳市分期乐网络科技有限公司
: http://m.fenqile.com
: m.fenqile.com
Chat with our AI-based 分期乐 Support
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Account issue

Difficult to cancel account

Fix: Log into your account on the 分期乐 app and look for account settings or account management options. There may be an option to cancel your a... ⇲

Automatic account creation without consent

Fix: Check your email for any notifications regarding the account creation. If you find that an account was created without your consent, follow... ⇲

Inability to unlink bank accounts

Fix: Check the app settings for an option to manage linked accounts. There may be a specific process to unlink your bank account. OR If you ca... ⇲
 
Slow issue

Slow loan approval process

Fix: Ensure that you have all required documents ready and submitted correctly. Double-check that your application is complete to avoid delays.... ⇲
 
Ads issue

Misleading promotional rates

Fix: Before applying for a loan, read the fine print of any promotional offers. Look for any conditions that may apply to the promotional rates.... ⇲

Invasive marketing tactics

Fix: Opt-out of marketing communications through the app settings or by following the unsubscribe instructions in marketing emails. OR Conside... ⇲

Pressure to borrow more

Fix: Set a personal budget and stick to it. Only borrow what you can afford to repay, regardless of the offers presented to you. OR If you fee... ⇲
 
Privacy issue

Personal information misuse

Fix: Review the privacy policy of the app to understand how your information is used. If you suspect misuse, change your passwords and enable sec... ⇲
 
Support issue

Poor customer service

Fix: Try using different communication channels such as email, in-app messaging, or social media to reach customer support. Sometimes, different... ⇲
 
Security issue

Loan application scams

Fix: Always verify the legitimacy of the app and its offers. Research online for reviews and check for any red flags before applying for a loan.... ⇲

Threatening behavior from collectors

Fix: Document any threatening communications you receive, including dates, times, and the content of the messages. This information can be useful... ⇲
 
Payments issue

Unclear repayment terms

Fix: Request a detailed breakdown of the repayment terms from customer support. Make sure you understand the payment schedule and any fees involv... ⇲

Limited loan disbursement

Fix: Review the eligibility criteria for loan amounts on the app. Ensure that you meet all requirements to qualify for higher loan amounts. OR... ⇲
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 what users are saying
Bad experience
55.4%

Good experience
43.1%

Neutral
1.5%

~ from our NLP analysis of 195 combined software ratings.

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 Private Data 分期乐 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics