fix problems on MEDizzy [iphone]

—— Run into issues on MEDizzy? Get help pending when official support gets back to you!

MEDizzy - Medical Exam Prep

Info:

company: MEDizzy LTD

: https://medizzy.com/support

: medizzy.com

Chat with our AI-based MEDizzy Support

🛠️ Common MEDizzy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Spelling and grammatical errors

Fix: Users can report spelling and grammatical errors by taking screenshots of the errors and noting the context in which they appear. This can b... ⇲

Lack of feedback option for reporting errors

Fix: Users can create a dedicated note or document to log any errors they encounter while using the app. This can include details about the error... ⇲

UI issue

Buttons for comments are too small

Fix: Users can try adjusting their device's display settings to increase text size or enable accessibility features that may help in enlarging to... ⇲

No copy text option when pressing text

Fix: Users can take screenshots of the text they want to save and use the Photos app to refer back to it later. This is a workaround that allows... ⇲

Notifications issue

Difficulties in finding notifications

Fix: Users should check the app settings to see if there is an option to enable or customize notifications. This can often be found in the app's... ⇲

Search issue

Challenging to search and follow other accounts

Fix: Users can try using specific keywords or hashtags related to the accounts they want to find. This can help narrow down search results and ma... ⇲

Inability to find specific flashcards

Fix: Users can try using the search function within the app, if available, to look for specific flashcards by entering keywords related to the co... ⇲

Frequent sign-in requests to Apple ID

Fix: Users can check their Apple ID settings by going to Settings > [Your Name] > Password & Security. Ensure that 'Two-Factor Authentication' is... ⇲

Support issue

No explanations provided for questions

Fix: Users can take notes on the questions they find confusing and research the topics independently using reliable medical resources or textbook... ⇲

Incomplete questions leading to confusion

Fix: Users can try to clarify their understanding by researching the topic related to the incomplete questions. This can help fill in the gaps in... ⇲

Crashes issue

MEDizzy crashes when multitasking or raising control center

Fix: Users should ensure that their device's software is up to date by going to Settings > General > Software Update. Keeping the device updated... ⇲

MEDizzy crashes when sharing posts

Fix: Users should check their internet connection to ensure it is stable. A weak connection can cause the app to crash during sharing. Switching... ⇲

MEDizzy throws users out without explanation

Fix: Users can try to log out and log back into the app to refresh their session. This can sometimes resolve unexpected logouts. OR Users shou... ⇲

Account issue

Issues with recovering lifetime subscription without Apple ID

Fix: Users should check their purchase history in the App Store to see if the subscription is listed there. This can be done by going to Settings... ⇲

Loading issue

Errors while loading videos

Fix: Users should check their internet connection and ensure they have a stable and fast connection. If on Wi-Fi, they can try switching to mobil... ⇲

Updates issue

Frequent app updates required

Fix: Users can enable automatic updates for the app by going to Settings > App Store > App Updates. This will ensure that the app updates automat... ⇲

Registration issue

Forced account creation to use app

Fix: Users can create a temporary account using a secondary email address if they are hesitant to use their primary email. This allows them to ex... ⇲