fix problems on Zunos [iphone]

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—— Run into issues on Zunos? Get help pending when official support gets back to you!

Zunos
Info:
company: Zunos Technologies Pty Ltd
: http://help.bigtincan.com
: www.bigtincan.com
Chat with our AI-based Zunos Support
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Loading issue

loading screen hangs

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it... ⇲

Zunos fails to load rewards catalog

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data if necessary. 2. Clear A... ⇲
 
Crashes issue

notifications lead to crashes

Fix: 1. Disable Notifications: Go to Settings > Notifications > Zunos and toggle off notifications to prevent crashes until a fix is available.... ⇲
 
Notifications issue

old notifications cause confusion

Fix: 1. Clear Notifications: Regularly clear your notifications by swiping them away. This can help reduce confusion. 2. Disable Notifications:... ⇲
 
Screen issue

white screen on launch

Fix: 1. Force Close the App: Close Zunos and try reopening it. 2. Restart Your Device: Restarting can often resolve temporary glitches that caus... ⇲
 
Slow issue

slow and laggy performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space. 2. Close Background Ap... ⇲
 
Login issue

login issues

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' opti... ⇲
 
Account issue

account issues unresolved

Fix: 1. Check Account Settings: Go to your account settings within the app to ensure all information is correct. 2. Clear App Cache: Offload the... ⇲
 
Support issue

no response to support requests

Fix: 1. Check Spam Folder: Sometimes, responses may end up in your spam or junk folder. Check there for any replies. 2. Use In-App Support: If a... ⇲
 
Gameplay issue

gamification features missing

Fix: 1. Update the App: Ensure you are using the latest version of Zunos, as updates may restore missing features. 2. Check Settings: Look in th... ⇲

incentives to use app diminished

Fix: 1. Explore All Features: Take time to explore all available features in the app, as some incentives may be hidden. 2. Provide Feedback: Whi... ⇲
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 what users are saying
Bad experience
48.6%

Good experience
48.6%

Neutral
2.7%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Zunos collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics