fix problems on DMEXCO [iphone]

—— Run into issues on DMEXCO? Get help pending when official support gets back to you!

DMEXCO

Info:

company: Koelnmesse GmbH

: https://dmexco.com/

: dmexco.com

Chat with our AI-based DMEXCO Support

🛠️ Common DMEXCO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot access account

Fix: 1. Check your internet connection to ensure you are online. 2. If you have forgotten your password, use the 'Forgot Password' feature on the... ⇲

DMEXCO is difficult to use

Fix: 1. Familiarize yourself with the app by exploring all its features. 2. Look for a tutorial or help section within the app that may provide g... ⇲

Downloads issue

Requires app download for ticket QR code

Fix: 1. Download the DMEXCO app from the App Store if you haven't already. 2. Once downloaded, log in to your account to access your ticket QR co... ⇲

Compatibility issue

Redirects to web browser for ticket display

Fix: 1. Ensure that you have the latest version of the app installed, as updates may improve functionality. 2. If the app continues to redirect y... ⇲

Lacks integration with Apple Wallet

Fix: 1. As a workaround, take a screenshot of your ticket QR code and save it to your Photos app for easy access. 2. Use a third-party app that a... ⇲

Registration issue

New account creation required

Fix: 1. If you are prompted to create a new account, ensure you are not already registered with the email you are using. 2. Use the 'Forgot Passw... ⇲

Duplicate data entry during registration

Fix: 1. Before registering, check if you already have an account by using the 'Forgot Password' feature. 2. If you encounter duplicate entry prom... ⇲

Different password needed

Fix: 1. If the app requires a different password, ensure you are following the password guidelines (e.g., length, special characters). 2. Use a p... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

81.8%

Good experience

18.2%

Neutral

0.0%

~ from our NLP analysis of 11 combined software ratings.

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Private Data DMEXCO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics