fix problems on Moongate [iphone]

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—— Run into issues on Moongate? Get help pending when official support gets back to you!

Moongate: Binaural Beats
Info:
company: Sunship Media
: http://learn.moongateapp.com
Chat with our AI-based Moongate Support
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Audio issue

Playback stops after several hours

Fix: Check the app settings for any sleep timer or auto-stop features that may be enabled. If you find such a setting, disable it to allow for co... ⇲

Volume control affects both music and beat intensity

Fix: Adjust the volume levels of your device before starting the app to find a balance that works for you. You may need to experiment with differ... ⇲

Occasional thumping sound during playback

Fix: Check for any updates to the app that may address playback issues. Keeping the app updated can resolve bugs that cause unwanted sounds. OR... ⇲

Some sounds may be too heavy on major scales

Fix: Experiment with different soundscapes within the app to find those that are more balanced or suited to your preferences. Take note of which... ⇲
 
Customization issue

No precise frequency slider for tuning

Fix: Look for alternative apps that offer precise frequency tuning. You can use these apps in conjunction with Moongate to create a more customiz... ⇲
 
Search issue

No search function for soundscapes

Fix: Create a personal catalog of your favorite soundscapes by taking notes or screenshots of the tracks you enjoy. This way, you can easily refe... ⇲
 
Account issue

Subscription not transferable between devices

Fix: To manage your subscription across devices, ensure you are logged into the same account on both devices. This may allow you to access your s... ⇲
 
Compatibility issue

Lack of web app for desktop use

Fix: Consider using an emulator on your desktop that allows you to run iPhone apps on your computer. This can provide a workaround for accessing... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.3%

Neutral
2.8%

~ from our NLP analysis of 3,916 combined software ratings.

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 Private Data Moongate collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Moongate Premium Annual: $39.99 Access to everything Moongate has to offer
  2. Moongate Premium Annual: $49.99 Access to everything Moongate has to offer
  3. Moongate Premium: $69.99 com.moongate.subs.h.premium.annual
  4. Moongate Premium Annual: $39.99 Access to everything Moongate has to offer
  5. Moongate Premium Monthly: $9.99 Access to everything Moongate has to offer
  6. Moongate Premium Annual: $59.99 Access to everything Moongate has to offer
  7. Moongate Premium Lifetime: $99.00 Everything that Moongate offers, for life
  8. Moongate Premium Monthly: $12.49 Access to everything Moongate has to offer
  9. Moongate Premium Monthly: $9.99 Access to everything Moongate has to offer
  10. Moongate Premium Monthly: $17.99 Access to everything Moongate has to offer