fix problems on Dow Credit Union Banking [iphone]

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—— Run into issues on Dow Credit Union Banking? Get help pending when official support gets back to you!

Dow Credit Union Banking
Info:
company: Dow Credit Union
: https://www.dowcreditunion.org
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UI issue

No due dates displayed for loans

Fix: Check if there is a loan management section in the app where you can view details about your loans. If not, consider setting reminders in yo... ⇲

Confusing transaction listings

Fix: Try sorting or filtering your transactions by date or category if the app provides these options. This can help you find specific transactio... ⇲

Buttons do not work properly

Fix: Try restarting the app or your iPhone to see if this resolves the issue. If buttons are still unresponsive, check for app updates in the App... ⇲

Limited transaction visibility

Fix: Check if there are settings within the app that allow you to adjust the visibility of transactions, such as filters or date ranges. OR Ke... ⇲

Complicated interface for older users

Fix: Consider adjusting the display settings on your iPhone for larger text or higher contrast, which can make the app easier to navigate. OR... ⇲

Overall design is not intuitive

Fix: Spend some time exploring the app to familiarize yourself with its layout and features. This can help improve your navigation experience.... ⇲
 
Payments issue

Payment amounts not shown upfront

Fix: Before making a payment, navigate to the payment section and look for a summary or review option that may display the payment amount. If thi... ⇲
 
Slow issue

Slower performance compared to old app

Fix: Clear the app's cache by going to your iPhone's settings, selecting the Dow Credit Union app, and choosing 'Offload App' to free up space. T... ⇲
 
Syncing issue

Old balance may display without refreshing

Fix: Manually refresh the app by pulling down on the screen in the account overview section. This should update your balance to the latest inform... ⇲
 
Glitches issue

Glitches during money transfers

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for the Dow Credit Union app, and update if necessary.... ⇲
 
Compatibility issue

Incompatibility with third-party financial apps

Fix: Check if the app has any settings for integration with third-party apps. If not, consider using the app's built-in features for tracking fin... ⇲
 
Crashes issue

Dow Credit Union Banking crashes during check deposits

Fix: Ensure you have a stable internet connection when attempting to deposit checks. If the app crashes, try switching from Wi-Fi to cellular dat... ⇲
 
Account issue

Lack of account summary

Fix: Check if there is a dashboard or summary section in the app that provides an overview of your accounts. If not, consider creating a manual s... ⇲

Missing available balance for credit cards

Fix: Check if there is a specific section in the app for credit card management that displays available balances. If not, consider tracking this... ⇲
 
Search issue

Difficult to find transaction details

Fix: Use the search function within the app to quickly locate specific transactions by entering keywords or amounts. OR Organize your transact... ⇲
 
Notifications issue

Notifications lack transaction details

Fix: Check the app's notification settings to see if you can enable more detailed notifications for transactions. OR Consider setting up alert... ⇲
 
Security issue

Frequent re-login requests for security

Fix: Check the app's settings for any options to adjust the security settings, such as session timeouts or re-login frequency. OR Ensure that... ⇲
 
Support issue

Inadequate customer service support

Fix: Utilize the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. O... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.3%

Neutral
1.4%

~ from our NLP analysis of 7,476 combined software ratings.

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 Private Data Dow Credit Union Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location