fix problems on Sunpie Led Light [iphone]

—— Run into issues on Sunpie Led Light? Get help pending when official support gets back to you!

Sunpie led light

Info:

company: 三鹏任

: https://www.sunpie.co

Chat with our AI-based Sunpie led light Support

🛠️ Common Sunpie led light Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sunpie led light frequently disconnects from Bluetooth

Fix: 1. Ensure that your iPhone's Bluetooth is turned on. Go to Settings > Bluetooth and toggle it on if it's off. 2. Check if the Sunpie LED lig... ⇲

Colors do not match selected options

Fix: 1. Ensure that the LED light is properly connected to the app. Disconnect and reconnect the Bluetooth connection. 2. Check if the app has an... ⇲

Settings issue

Sunpie led light does not remember last settings

Fix: 1. After adjusting your settings, ensure you save them if there is a save option available in the app. 2. Check the app settings for any opt... ⇲

Requires manual shutdown of lights via app

Fix: 1. Check if there is a timer feature in the app that allows you to set automatic shutdown times for the lights. 2. If the app does not suppo... ⇲

Customization issue

No option to save colors or brightness

Fix: 1. Check the app for any 'Favorites' or 'Scenes' feature that allows you to save your preferred settings. 2. If such a feature is not availa... ⇲

No option to customize background image

Fix: 1. Check the app settings for any customization options related to the background. 2. If customization is not available, consider using a di... ⇲

UI issue

Sunpie led light interface is outdated

Fix: 1. Check for any app updates in the App Store. Developers often release updates that improve the user interface. 2. Provide feedback within... ⇲

No feedback on current color selection

Fix: 1. Check if the app has a color preview feature that shows the selected color before applying it. 2. If not, consider using a color wheel or... ⇲

Poor user interface design

Fix: 1. Familiarize yourself with the layout and features of the app to improve navigation. 2. Provide feedback within the app if there is an opt... ⇲

Network issue

Difficult to connect to music services

Fix: 1. Ensure that the app has the necessary permissions to access your music services. Go to Settings > Privacy > Media & Apple Music and check... ⇲

Audio issue

Sunpie led light blasts demo song on opening

Fix: 1. Check the app settings for an option to disable demo sounds or music on startup. 2. If no such option exists, consider muting your device... ⇲

Limited functionality with music playback

Fix: 1. Check the app settings to see if there are any options to enhance music playback features. 2. Ensure that the app is updated to the lates... ⇲

Support issue

Instructions for connecting are unclear

Fix: 1. Refer to the user manual that came with the LED light for detailed instructions. 2. Look for tutorial videos online that demonstrate the... ⇲

Sunpie led light does not provide troubleshooting guidance

Fix: 1. Refer to the user manual for troubleshooting tips specific to the LED light. 2. Search online for FAQs or user forums related to the Sunp... ⇲

Crashes issue

Sunpie led light crashes or freezes

Fix: 1. Close the app completely and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the app off... ⇲

Performance issue

Inconsistent performance and reliability

Fix: 1. Ensure that your iPhone's software and the app are both updated to the latest versions. 2. Restart your iPhone and the LED light to refre... ⇲

Features issue

No access to certain features like dream mode

Fix: 1. Check the app settings to see if there are any options to enable or unlock additional features. 2. Ensure that the app is updated to the... ⇲

No option for individual light control

Fix: 1. Check the app settings to see if there are any options for grouping lights or controlling them individually. 2. If the app does not suppo... ⇲

Data issue