fix problems on Zeapon Lab [iphone]

—— Run into issues on Zeapon Lab? Get help pending when official support gets back to you!

Zeapon Lab

Info:

company: Dongguan Zeapon Technology Co.,Ltd - RFZ3GADAJR

: https://www.zeapon.com/show_280.html

Chat with our AI-based Zeapon Lab Support

🛠️ Common Zeapon Lab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pan control won’t link

Fix: 1. Ensure that both the pan control and the slider motor are powered on and fully charged. 2. Restart both devices to reset any temporary co... ⇲

Zeapon Lab has a hard time linking to slider motor

Fix: 1. Make sure that the slider motor is in pairing mode. Refer to the user manual for instructions on how to enable pairing mode. 2. Restart t... ⇲

Syncing issue

Zeapon Lab does not connect to pan control motor

Fix: 1. Ensure that the pan control motor is powered on and within range of the iPhone. 2. Go to the Bluetooth settings on your iPhone and ensure... ⇲

UI issue

Not super user friendly

Fix: 1. Familiarize yourself with the app by reviewing the user manual or online tutorials available on the Zeapon website. 2. Create a checklist... ⇲

Updates issue

Firmware upgrade process is complicated

Fix: 1. Ensure that your device is fully charged before starting the firmware upgrade. 2. Follow the step-by-step instructions provided in the ap... ⇲

No functionality after app update

Fix: 1. Restart your iPhone after the update to refresh the system. 2. Check the app settings to ensure that all permissions are granted, as upda... ⇲

Requires manual firmware updates

Fix: 1. Set a reminder to check for firmware updates regularly to ensure your device is always up to date. 2. Follow the firmware update instruct... ⇲

Loading issue

Zeapon Lab takes forever to connect

Fix: 1. Ensure that your iPhone is not running too many background applications that may slow down the connection process. Close any unnecessary... ⇲

Screen issue

Black screen when selecting model

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. If the issue persists, uninstall and reinstall the app... ⇲

Freezing issue

Zeapon Lab freezes

Fix: 1. Close the app completely and restart it. If it continues to freeze, try restarting your iPhone. 2. Check for any updates for the app and... ⇲

Compatibility issue

Device not recognized

Fix: 1. Ensure that the device is powered on and within range of your iPhone. 2. Restart both the device and the app, then try to reconnect. OR... ⇲

Network issue

Bluetooth connection issues

Fix: 1. Turn off Bluetooth on your iPhone and then turn it back on. 2. Forget the device in your Bluetooth settings and then try to reconnect it... ⇲

Crashes issue

Zeapon Lab crashes when connecting

Fix: 1. Ensure that you have the latest version of the app installed. Check the App Store for updates. 2. Restart your iPhone to clear any tempor... ⇲

Customization issue

Lack of control features

Fix: 1. Explore the app settings to see if there are any hidden features or options that can be enabled. 2. Check for any available updates for t... ⇲

Limited timelapse functionality

Fix: 1. Review the app's user manual to ensure you are using the timelapse feature correctly. 2. Experiment with different settings to maximize t... ⇲

No smoothing function between waypoints

Fix: 1. Check the app settings to see if there is an option to enable smoothing between waypoints. 2. If not available, consider adjusting the sp... ⇲