fix problems on 山航掌尚飞 [iphone]

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—— Run into issues on 山航掌尚飞? Get help pending when official support gets back to you!

山航掌尚飞
Info:
company: 山东航空
: https://www.sda.cn
Chat with our AI-based 山航掌尚飞 Support
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Notifications issue

Flight cancellations without notification

Fix: Regularly check your flight status directly on the airline's website or through other flight tracking apps. This can help you stay informed... ⇲
 
Network issue

Constant loading with no internet connection

Fix: If the app is trying to load data without an internet connection, consider switching to offline mode if available. Check the app settings to... ⇲
 
Updates issue

New update cannot check flights or book tickets

Fix: If the new update is causing issues, try clearing the app's cache. Go to Settings > General > iPhone Storage, find the app, and select 'Offl... ⇲
 
Crashes issue

山航掌尚飞 cannot be used

Fix: If the app is completely unusable, try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This can... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
 
UI issue

Complicated booking process

Fix: Take time to familiarize yourself with the app's interface. Look for tutorial videos or guides online that can help you understand the booki... ⇲
 
Payments issue

Coupons not applicable

Fix: Double-check the terms and conditions of the coupons to ensure they are valid for your specific flight or booking. Sometimes, restrictions a... ⇲
 
Loading issue

Member page fails to load

Fix: Try logging out of your account and then logging back in. This can refresh your session and may resolve loading issues. OR Clear the app'... ⇲
 
Support issue

Customer service issues

Fix: If you are having trouble reaching customer service through the app, try using alternative contact methods such as email or social media cha... ⇲

Ineffective complaint resolution

Fix: When submitting a complaint, be as detailed as possible. Include all relevant information such as flight numbers, dates, and specific issues... ⇲
 
Search issue

Cannot search for international flights

Fix: Ensure that you have selected the correct search parameters. Sometimes, the app may default to domestic flights. Check the settings to ensur... ⇲
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 what users are saying
Bad experience
89.5%

Good experience
10.5%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data 山航掌尚飞 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics