fix problems on Batik Air [iphone]

—— Run into issues on Batik Air? Get help pending when official support gets back to you!

Batik Air

Info:

company: PT. KABIN KITA TOP

: https://www.batikair.com/en/Contact

Chat with our AI-based Batik Air Support

🛠️ Common Batik Air Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Check in feature redirects to another app

Fix: Ensure that the app you are being redirected to is installed and updated. If it is not installed, download it from the App Store. If it is i... ⇲

Flight status feature is under development

Fix: While waiting for the feature to be fully developed, consider using the Batik Air website to check flight statuses. This can be done by visi... ⇲

No login option for 'my flights' section

Fix: If you are unable to access your flights, try using the app's main menu to see if there is an option to view your bookings without logging i... ⇲

UI issue

Buttons do not function

Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. Som... ⇲

Overall poor user experience

Fix: Provide feedback through the app's feedback option if available, or use the Batik Air website to express your concerns. This can help the de... ⇲

Crashes issue

Batik Air is completely unusable

Fix: Uninstall the app and then reinstall it. To do this, press and hold the app icon until it jiggles, tap the 'X' to delete it, and then downlo... ⇲

Bugs issue

Errors when trying to check in

Fix: Ensure that you have entered all required information correctly. Double-check your booking reference and personal details. If the app contin... ⇲

Inadequate programming quality

Fix: Regularly check for app updates in the App Store. Developers often release updates to fix bugs and improve performance, so keeping the app u... ⇲

Network issue

Flight data is unavailable

Fix: Check your internet connection to ensure it is stable. If the connection is weak, the app may not be able to retrieve flight data. Try switc... ⇲

Account issue

Cannot manage bookings

Fix: Use the Batik Air website to manage your bookings. Log in with your details to access your booking information and make any necessary change... ⇲

Payments issue

Cannot buy flights

Fix: Try using the Batik Air website to purchase flights instead of the app. The website may have more stable functionality for booking. OR En... ⇲

Search issue

Batik Air cannot find any flights

Fix: Make sure you are entering the correct departure and arrival locations, as well as the correct dates. Double-check for any typos or incorrec... ⇲

Features issue