fix problems on Star Gazette [iphone]

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—— Run into issues on Star Gazette? Get help pending when official support gets back to you!

Star Gazette
Info:
company: Gannett
: https://help.stargazette.com
: www.stargazette.com
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Content issue

Incomplete articles

Fix: If you encounter incomplete articles, try refreshing the app or restarting it to see if the content loads fully. You can do this by closing... ⇲

Content is sparse

Fix: Explore other news sources or apps that cover a broader range of topics. You can use news aggregator apps to find more content that interest... ⇲

Limited coverage of topics

Fix: Customize your news feed if the app allows it. Look for settings that let you select topics of interest to receive more relevant content.... ⇲
 
Ads issue

Excessive ads after subscription

Fix: Review your subscription settings to see if there are options to reduce ad frequency. Some apps offer settings to limit ads even for subscri... ⇲

Frequent popup ads

Fix: Try clearing the app's cache and data. Go to your iPad settings, find the Star Gazette app, and select 'Clear Cache'. This can help reduce t... ⇲
 
UI issue

Difficult navigation on iPad

Fix: Familiarize yourself with the app's layout by exploring the menu options. Take time to tap through different sections to understand where co... ⇲
 
Payments issue

No option to pause subscription

Fix: Check the subscription management section in your app settings. Some apps allow you to manage your subscription preferences, including cance... ⇲
 
Crashes issue

Star Gazette crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Star Gazette, and check for any available updates. Up... ⇲

Star Gazette shuts down repeatedly

Fix: Check for any available updates for your iOS version. Sometimes app compatibility issues arise from outdated operating systems. Go to Settin... ⇲
 
Loading issue

Long loading times

Fix: Try closing other apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.4%

Neutral
14.2%

Bad experience
10.4%

~ from our NLP analysis of 134 combined software ratings.

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 Private Data Star Gazette collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Star-Gazette Digital Subscription: $16.99 Enjoy the latest news, photos, and videos from Star-Gazette with the digital subscription!
  2. Star-Gazette Annual Digital Subscription: $69.99 Enjoy the latest news, photos, and videos from Star-Gazette with the digital subscription!