—— Run into issues on My Family? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲
Fix: 1. Download content for offline use: If the app allows it, look for options to download specific content while connected to Wi-Fi. This way,... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the My Family app. Keeping the app updated can f... ⇲
Fix: 1. Utilize in-app help: Check if the My Family app has a help or FAQ section within the app itself. This can provide immediate answers to co... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > My Family and ensure that notifications are enabled. Adjust the alert style... ⇲
Fix: 1. Check system requirements: Visit the app's page on the App Store to see the minimum iOS version required. Ensure your device meets these... ⇲
Fix: 1. Customize your view: Check if the app allows you to customize the dashboard or main screen. You may be able to hide or rearrange features... ⇲
Fix: 1. Explore settings: Go through the app settings to see if there are any hidden customization options that you may have missed. 2. Use worka... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the My Family app to reduce battery usag... ⇲