fix problems on MARHAM [iphone]

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—— Run into issues on MARHAM? Get help pending when official support gets back to you!

MARHAM - Find a doctor
Info:
company: Marham
: http://marham.pk
: marham.pk
Chat with our AI-based MARHAM Support
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Support issue

doctor never responded

Fix: Try reaching out to the doctor through the app's messaging feature. If they have not responded within a reasonable time, consider booking an... ⇲

long wait times

Fix: Schedule appointments during off-peak hours. Try booking consultations early in the morning or later in the evening when demand may be lower... ⇲

canceled appointments without notice

Fix: Check your appointment settings to ensure notifications are enabled. Go to Settings > Notifications > MARHAM and ensure that notifications a... ⇲

poor customer service

Fix: Use the in-app support feature to submit your queries or complaints. This may provide a quicker response than other methods. OR Check the... ⇲

doctor not available

Fix: Use the app's search filters to find doctors who are currently available for consultations. Look for those who offer immediate or same-day a... ⇲

unresponsive doctors

Fix: Look for doctors with higher response rates and better reviews. You can filter your search results based on these criteria. OR If a docto... ⇲
 
Payments issue

no refund issued

Fix: Review the app's refund policy in the settings or help section. If you believe you are entitled to a refund, document your case and follow t... ⇲
 
Fake issue

fake ratings

Fix: Look for verified reviews or ratings from users who have completed consultations. Focus on detailed reviews rather than just star ratings.... ⇲

fake profiles

Fix: Verify the credentials of doctors by checking their qualifications and affiliations listed in their profiles. Look for any certifications or... ⇲
 
Bugs issue

MARHAM always has issues

Fix: Uninstall and reinstall the app. This can resolve many persistent issues. To do this, press and hold the MARHAM app icon, select 'Remove App... ⇲
 
Loading issue

MARHAM not opening

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button) to see all open apps... ⇲
 
Audio issue

audio consultation instead of video

Fix: Check your app settings to ensure that video consultations are enabled. Go to Settings > MARHAM and look for video consultation options. O... ⇲
 
Customization issue

no option for family matters on iOS

Fix: Look for a family or group consultation option in the app. Some apps have specific features for family matters that may not be immediately v... ⇲
 
Network issue

difficult to connect with helpline

Fix: Try using the in-app chat feature if available, as it may provide a quicker response than calling the helpline. OR Check the app's help s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.5%

Bad experience
12.5%

Neutral
0.0%

~ from our NLP analysis of 120 combined software ratings.

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 Private Data MARHAM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data