fix problems on Payanywhere [iphone]

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—— Run into issues on Payanywhere? Get help pending when official support gets back to you!

Payanywhere: Point of Sale POS
Info:
company: North American Bancard
: https://www.payanywhere.com/help
: www.payanywhere.com
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Payments issue

Inconsistent transaction processing

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Check for any sch... ⇲

Unclear fee structure

Fix: 1. Review the fee structure provided in the app under the 'Settings' or 'Account' section. 2. Create a spreadsheet to track your transaction... ⇲

High processing fees

Fix: 1. Review your transaction types and volumes to see if you qualify for lower rates. 2. Compare Payanywhere's fees with other payment process... ⇲
 
Updates issue

Difficulties with firmware updates

Fix: 1. Ensure your card reader is charged and connected to your iPhone. 2. In the Payanywhere app, navigate to the 'Settings' and select 'Firmwa... ⇲

Confusing app updates

Fix: 1. Review the update notes in the App Store before updating to understand what changes are being made. 2. Familiarize yourself with the new... ⇲
 
Support issue

Slow customer service response

Fix: 1. Utilize the in-app help section for immediate answers to common questions. 2. Check the Payanywhere website for any live chat options or... ⇲
 
Account issue

Inability to access past transactions

Fix: 1. Ensure you are logged into the correct account associated with your transactions. 2. Navigate to the 'Transaction History' section in the... ⇲

Account cancellation without notice

Fix: 1. Review the terms of service to understand the conditions under which accounts may be canceled. 2. Keep a record of all communications wit... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. If you forget your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Network issue

Bluetooth reader reliability problems

Fix: 1. Ensure that the card reader is within a reasonable distance from your iPhone and that there are no obstructions. 2. Regularly check for f... ⇲

Misleading connection instructions

Fix: 1. Refer to the official Payanywhere user manual or online resources for accurate connection instructions. 2. Follow the step-by-step guide... ⇲
 
Bugs issue

Inaccurate tax calculations

Fix: 1. Check the tax settings in the app to ensure they are configured correctly for your location. 2. Manually input tax rates if the automatic... ⇲
 
Customization issue

Lack of built-in loyalty features

Fix: 1. Consider using third-party loyalty programs that can integrate with Payanywhere. Research options that suit your business model. 2. Creat... ⇲
 
Compatibility issue

Limited hardware availability

Fix: 1. Check the Payanywhere website for a list of compatible hardware and where to purchase them. 2. Consider purchasing hardware from authoriz... ⇲
 
Loading issue

Unresponsive app during peak times

Fix: 1. Close other apps running in the background to free up system resources. 2. Ensure your iPhone has enough storage space available, as low... ⇲
 
Hardware issue

Manual entry required due to reader failure

Fix: 1. Ensure the card reader is charged and properly connected. If it fails, switch to manual entry as a temporary solution. 2. Keep a backup o... ⇲
 
Security issue

Fraudulent charges without disclosure

Fix: 1. Regularly monitor your transaction history and bank statements for any discrepancies. 2. Report any suspicious charges immediately throug... ⇲
 
UI issue

Poor reporting features

Fix: 1. Export your transaction data to a spreadsheet for more detailed analysis. 2. Use third-party reporting tools that can integrate with Paya... ⇲
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 what users are saying
Good experience
67.6%

Bad experience
28.5%

Neutral
3.9%

~ from our NLP analysis of 645 combined software ratings.

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 Private Data Payanywhere collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics