fix problems on 5point Credit Union [iphone]

—— Run into issues on 5point Credit Union? Get help pending when official support gets back to you!

5point Credit Union

Info:

company: Fivepoint Credit Union

: http://www.5pointcu.org

: www.5pointcu.org

Chat with our AI-based 5point Credit Union Support

🛠️ Common 5point Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

5point Credit Union takes a long time to load

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the 5point Credit Union app and tap on it. If there's... ⇲

Check deposits do not show up immediately

Fix: 1. Wait for processing: Check deposits may take some time to process. Typically, they are processed within one business day. If it’s been lo... ⇲

Glitches issue

Glitches in check deposit section

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches.... ⇲

Slow issue

Online money transfer is slow

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

5point Credit Union is slow sometimes

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away apps that are running in... ⇲

Bugs issue

5point Credit Union has constant application errors

Fix: 1. Reinstall the app: Delete the app from your iPhone and reinstall it from the App Store. This can resolve persistent errors by resetting t... ⇲

5point Credit Union won't allow login

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the website. Follow the prompts... ⇲

UI issue

Inability to see pending bill payments

Fix: 1. Check the app settings: Ensure that notifications and settings related to bill payments are enabled in the app settings. OR 2. Review... ⇲

5point Credit Union does not display linked account names

Fix: 1. Check account settings: Go to the settings within the app and ensure that linked accounts are set to display their names. Sometimes, this... ⇲

Camera issue

Mobile deposit requires multiple pictures

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when taking pictures of the check. This can help the app recognize the check m... ⇲

Payments issue

No Zelle Pay option

Fix: 1. Use an alternative payment method: If Zelle is not available, consider using other payment options provided in the app, such as ACH trans... ⇲

Compatibility issue

No iPad version available

Fix: 1. Use the iPhone app on iPad: You can download the iPhone version of the app on your iPad. It will run in compatibility mode, though it may... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.3%

Bad experience

2.0%

Neutral

1.8%

~ from our NLP analysis of 4,107 combined software ratings.

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Private Data 5point Credit Union collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location