fix problems on TanTan [iphone]

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—— Run into issues on TanTan? Get help pending when official support gets back to you!

TanTan - Asian Dating App
Info:
company: Tantan Cultural Development (Beijing) Co., Ltd.
: http://tantanapp.cn
: tantanapp.com
Chat with our AI-based TanTan Support
   Hello! How can I assist you?  

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Security issue

Scammers dominate user interactions

Fix: Educate yourself on common scam tactics, such as requests for money or personal information. If you encounter a scammer, immediately unmatch... ⇲

Frequent requests to move conversations to third-party apps

Fix: If someone asks to move the conversation to another app, assess their intentions. Politely decline if you feel uncomfortable and suggest con... ⇲

Focus on cryptocurrency schemes

Fix: Stay informed about cryptocurrency scams and avoid engaging with users who bring up investment opportunities or ask for money. If you encoun... ⇲

Lack of effective reporting mechanisms

Fix: Familiarize yourself with the reporting process within the app. Use it whenever you encounter inappropriate behavior or suspicious accounts... ⇲

High number of bots

Fix: Identify and report bot accounts as soon as you recognize them. Look for generic profiles or messages that seem automated. OR Engage in c... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's help section or FAQ to find answers to common issues. This can often provide immediate solutions without needing to contac... ⇲
 
Account issue

Inability to verify user identities

Fix: Encourage matches to verify their identities through mutual interests or shared experiences. This can help build trust without formal verifi... ⇲

Banning of legitimate users without clear reasons

Fix: If you believe you were banned unfairly, review the app's community guidelines to ensure compliance. This can help you understand potential... ⇲
 
Payments issue

Subscription model limits access to features

Fix: Explore the free features available within the app and maximize their use. Engage actively with the community to increase your chances of fi... ⇲
 
Search issue

No search filters for user preferences

Fix: Utilize the app's existing features to narrow down potential matches, such as location or age range, even if advanced filters are not availa... ⇲
 
Bugs issue

TanTan bugs leading to lost chat history

Fix: Regularly back up your chat history if the app allows it. This can help prevent loss of important conversations due to bugs. OR If you ex... ⇲
 
Customization issue

Users can change location easily

Fix: Be aware that users may not be in the location they claim. Engage in conversation to verify their location if it seems inconsistent with the... ⇲
 
Compatibility issue

Low quality of matches

Fix: Refine your profile to better reflect your interests and preferences. A well-crafted profile can attract more compatible matches. OR Enga... ⇲
 
Gameplay issue

Limited real user engagement

Fix: Initiate conversations with users who have active profiles and seem engaged. Look for those who have recently logged in or have completed th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.6%

Bad experience
7.7%

Neutral
1.7%

~ from our NLP analysis of 19,551 combined software ratings.

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附近约会-成人交友社区
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积目-专属年轻人的扩圈交友平台
漂流瓶-附近聊天交友必备社交软件
文撩-随时随地有人撩你

 Private Data TanTan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content

  Cost of Subscriptions
  1. VIP会员: $1.99 购买VIP会员, 获得更多特权
  2. See Who Liked Me: $8.99 Get to see who liked you
  3. See who liked me in 1 month: $12.99 See who likes you immediately!
  4. 1 months VIP: $8.99 Unlimited number of likes etc.
  5. VIP: $4.49 Buy VIP, get more privileges!
  6. SVIP会员: $13.49 购买SVIP会员, 获得更多特权
  7. 210 Tantan coins: $4.99 Purchase live gifts, Turbo, Super Likes.
  8. 756 Tantan coins: $15.99 Purchase live gifts, Turbo, Super Likes.
  9. 3626 Tantan coins: $69.99 Purchase live gifts, Turbo, Super Likes.
  10. See who liked me in 3 months: $24.99 See who likes you immediately!