fix problems on Dragon City [iphone]

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—— Run into issues on Dragon City? Get help pending when official support gets back to you!

Dragon City - Breed & Battle!
Info:
company: Socialpoint
: https://socialpoint.helpshift.com/a/dragon-city/
: www.dragoncitygame.com
Chat with our AI-based Dragon City Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Dragon City. Developers often release updates to... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Plan ahead: Before going offline, make sure to complete any tasks or collect resources that you can. This way, you can maximize your game... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize in-game help: Check if Dragon City has a help or FAQ section within the app. This can provide immediate answers to common issues.... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Dragon City and ensure that notifications are enabled. Adjust the settings... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where everything is located. This can help improve... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore available options: Check the settings or customization menu within the app to see if there are any hidden features or options you... ⇲
 
Battery issue

high battery consumption

Fix: 1. Lower screen brightness: Go to Settings > Display & Brightness and reduce the brightness level to save battery life while playing. 2. Ena... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Dragon City. If not, consider upgrading your device if p... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.5%

Neutral
2.4%

Bad experience
2.1%

~ from our NLP analysis of 1,359,648 combined software ratings.

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 Private Data Dragon City collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Pouch of Gems: $1.99 Pouch of Gems
  2. Get a BOOST and become a Drago: $3.99 Get a BOOST and become a Dragon Master!
  3. Sack of Gems: $4.99 Sack of Gems
  4. Vessel of Gems: $9.99 Vessel of Gems
  5. Sack of Gems Discount 20%: $3.99 Sack of Gems Discount 20%
  6. Box of Gems: $19.99 Box of Gems
  7. Vessel of Gems Discount 20%: $7.99 Vessel of Gems Discount 20%
  8. A few Event Points: $1.99 A few Event Points
  9. Box of Gems Discount 30%: $13.99 Box of Gems Discount 30%
  10. Divine Pass: $7.99 Divine Pass