fix problems on Cartlow [iphone]

—— Run into issues on Cartlow? Get help pending when official support gets back to you!

Cartlow

Info:

company: Cartlow

: https://cartlow.com/uae/en/help/contact-us

Chat with our AI-based Cartlow Support

🛠️ Common Cartlow Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Stock images used instead of actual product photos

Fix: When browsing products, look for user reviews or community forums where customers may have shared their own photos of the items. This can gi... ⇲

Pricing on tech items is higher than competitors

Fix: Before making a purchase, compare prices on multiple platforms. Use price comparison websites or apps to find the best deal. If you find a l... ⇲

Bugs issue

Faulty products received

Fix: Before purchasing, check the product ratings and reviews to see if other customers have reported issues with the item. If you receive a faul... ⇲

Items received in poor condition

Fix: Inspect items immediately upon receipt. If you find that the item is in poor condition, take photos and document the issue. Follow the retur... ⇲

Support issue

Poor customer service response

Fix: If you encounter issues with customer service, try using multiple channels to reach out, such as email, in-app chat, or social media. Someti... ⇲

Rude delivery agents

Fix: If you encounter a rude delivery agent, document the incident with details such as time, date, and a description of the interaction. You can... ⇲

Loading issue

Delayed delivery times

Fix: When placing an order, check the estimated delivery times provided in the app. If your order is delayed, track your shipment through the app... ⇲

Payments issue

Technical issues during checkout

Fix: If you experience technical issues during checkout, try clearing the app's cache or data. On iPhone, go to Settings > General > iPhone Stora... ⇲

High delivery fees

Fix: Before completing your purchase, review the delivery options available. Some items may have different shipping methods that could be more co... ⇲

No refund or partial refund policy

Fix: Before making a purchase, review the return policy in the app to understand the terms. If you receive an item that is unsatisfactory, follow... ⇲

UI issue

Inconsistent product descriptions

Fix: When viewing a product, take note of the specifications and features listed. If something seems off, cross-reference with the manufacturer's... ⇲

Updates issue

Lack of transparency in order status

Fix: Regularly check the order status in the app. If the status is unclear, try refreshing the app or logging out and back in to see if updates a... ⇲

Cartlow not updated or functioning properly

Fix: Check for updates in the App Store. If the app is not functioning properly, uninstall and reinstall it to ensure you have the latest version... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.9%

Bad experience

12.8%

Neutral

3.3%

~ from our NLP analysis of 571 combined software ratings.

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Private Data Cartlow collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info