—— Run into issues on Palmetto Superfoods? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try consolidating your items into fewer unique orders. For example, if you have multiple flavors or types of a product, see if you can combi... ⇲
Fix: To work around this, you can remove the items from your cart and re-add them with the desired changes. Tap on the item in your cart and look... ⇲
Fix: Ensure that you have selected the correct pickup location before finalizing your order. Double-check your location settings in the app to co... ⇲
Fix: Double-check the order confirmation email or notification you received to ensure that the order was successfully placed. If you have a confi... ⇲
Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > Palmetto Superfoods > Offload App. This will remove th... ⇲
Fix: Look for any information regarding the loyalty program within the app, such as FAQs or help sections. Sometimes, terms are included in these... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes correct display issues with your Palm Bucks balan... ⇲
Fix: Document your issue by taking screenshots of your order and any relevant details. Use the app's contact or feedback feature to report your i... ⇲
Fix: As a workaround, you can use a credit or debit card directly within the app for your purchases. Ensure that your payment information is corr... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app and try to reorder... ⇲
Fix: Check if there are any updates to the app that may have added this feature. Go to the App Store and see if an update is available for Palmet... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Force close the app and restart it. If it continues to get stuck, try uninstalling and reinstalling the app to reset its state. OR Check... ⇲
Fix: Clear the app's cache by offloading it from your iPhone's storage settings. This can help resolve bugs that may be affecting order submissio... ⇲