fix problems on JD [iphone]

—— Run into issues on JD? Get help pending when official support gets back to you!

JD - The Best Local Search App

Info:

company: Just Dial Ltd.

: http://cms.justdial.com/contact-us

Chat with our AI-based JD Support

🛠️ Common JD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JD freezes while watching stream

Fix: 1. Close other apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on any apps... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the JD app, and select 'Offload App'. This will remove the app but keep... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for the JD app. Developers often release updates to fix bugs that... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the JD app allows for any content to be downloaded, look for options within the app to save data for... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the JD app has a help or FAQ section within the app itself. This can provide immediate answers to common is... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > JD and ensure that notifications are enabled. Adjust the settings to allow... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings to see if there are any hidden customization options that you may have missed. Sometimes, f... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the JD app to save battery life. 2. R... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the JD app. If your device is outdated, consider upgradi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.1%

Bad experience

9.1%

Neutral

3.8%

~ from our NLP analysis of 898 combined software ratings.

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Private Data JD collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Usage Data
- Diagnostics