fix problems on SaunaLogic [iphone]

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—— Run into issues on SaunaLogic? Get help pending when official support gets back to you!

SaunaLogic
Info:
company: TyloHelo Inc
: http://www.sauna360.com
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Settings issue

Cannot adjust light power from the app

Fix: Check if the sauna's lighting system has a separate control mechanism. If it does, use that to adjust the light power instead of relying on... ⇲

Brightness adjustment not available

Fix: If the sauna has physical light controls, use those to adjust brightness instead of relying on the app. OR Consider replacing the sauna l... ⇲
 
Network issue

Requires dedicated 2.4GHz Wi-Fi network

Fix: If you have a dual-band router, ensure that your device is connected to the 2.4GHz network. You can usually do this in your phone's Wi-Fi se... ⇲

Connection issues with iOS

Fix: Restart your iPhone and the sauna device to refresh the connection. This can often resolve temporary connectivity issues. OR Ensure that... ⇲

Bluetooth connection problems

Fix: Ensure that Bluetooth is enabled on your iPhone and that the sauna device is in pairing mode. Try forgetting the device in Bluetooth setting... ⇲
 
Freezing issue

SaunaLogic occasionally freezes

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to clos... ⇲
 
UI issue

Initial setup is confusing

Fix: Refer to the user manual or online resources for step-by-step setup instructions. Sometimes, video tutorials can provide clearer guidance.... ⇲
 
Compatibility issue

No integration with Apple Health

Fix: Use a separate health tracking app that can log your sauna sessions manually. You can input the duration and temperature after each session.... ⇲

Does not work below 30 degrees

Fix: Ensure that the sauna is in a location where the ambient temperature is above 30 degrees before attempting to use the app. OR If you need... ⇲

Incompatibility with Eero wireless networks

Fix: Check your Eero settings to ensure that the 2.4GHz band is enabled and that the sauna is connected to it. OR Consider using a different r... ⇲

Does not work with Google Nest

Fix: If you have a Google Nest device, check if there are any settings that need to be adjusted to allow for compatibility with the sauna app.... ⇲
 
Support issue

Limited tech support

Fix: Utilize online forums or community groups related to SaunaLogic where users share solutions and tips for common issues. OR Search for FAQ... ⇲
 
Registration issue

Account creation issues

Fix: Double-check that you are entering the correct email address and password. Ensure that your internet connection is stable during the process... ⇲
 
Login issue

Sign In with Apple option fails

Fix: Try signing in using your email and password instead of the Sign In with Apple option. This can bypass the issue altogether. OR Check you... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.1%

Neutral
1.8%

~ from our NLP analysis of 1,057 combined software ratings.

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 Private Data SaunaLogic collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics