—— Run into issues on Mayo Employees FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve navigation, familiarize yourself with the app's layout. Create a mental map of where key features are located. Use the app's sear... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS, as updates often include performance improvements. Go to Settings > General >... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the loading issues persist. If using Wi-Fi, try resetting y... ⇲
Fix: If the app gets stuck on loading, try logging out and back in. If that doesn't work, close the app completely and restart it. OR Check yo... ⇲
Fix: Manually check the app's permissions. Go to Settings > Privacy > Camera and ensure that the Mayo Employees FCU app is enabled. If it’s not l... ⇲
Fix: Before attempting a transaction, ensure that your account has sufficient funds and that you are entering the correct information. Double-che... ⇲
Fix: Check if the app has a specific feature for internal transfers. If not, consider using the bank's website on a desktop or mobile browser to... ⇲
Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear photos of the check and ensuring it is endorsed... ⇲
Fix: Take note of the specific error messages you receive. Often, these messages can provide clues about what went wrong. Ensure that your check... ⇲
Fix: Document specific glitches you encounter and try to identify patterns. This can help you avoid certain features until they are resolved. Res... ⇲
Fix: Check if the app has been updated recently, as new features may be added in updates. If Zelle is not available, consider using the Zelle app... ⇲
Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings. OR... ⇲
Fix: If you experience glitches while entering your PIN, try clearing the app's cache or restarting your device. Ensure that your screen is clean... ⇲
Fix: Check for app updates that may address compatibility issues with the latest iOS version. Go to the App Store, tap on your profile icon, and... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the app's password recovery feature... ⇲
Fix: If you encounter errors after an update, try restarting the app or your device. Sometimes, a simple restart can resolve temporary issues cau... ⇲
Fix: If scrolling is laggy or unresponsive, try closing other apps running in the background to free up memory. Restarting your device can also h... ⇲
Fix: Check your internet connection by trying to access other apps or websites. If you are on Wi-Fi, try resetting your router or switching to ce... ⇲