—— Run into issues on OneMusic? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Close OneMusic completely by swiping it away in the app switcher, then reopen it and try playing music again. OR... ⇲
Fix: Review the features included in the Pro version. Sometimes, features may be limited based on the subscription tier. Consider upgrading to a... ⇲
Fix: Use the search function in your device's music library. If OneMusic does not support direct search, you can search for songs in your iPhone'... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Sometimes, compatibility issues arise from outdated software. Go to Settings >... ⇲
Fix: Ensure that you are logged into your Spotify account within the OneMusic app. Go to the settings in OneMusic and check your Spotify connecti... ⇲
Fix: Log out of your account in the app and then log back in. This can refresh your license connection and resolve issues after an update. OR... ⇲
Fix: Check your widget settings. Long press on your home screen, tap the '+' icon to add a widget, and ensure that OneMusic is selected. If it’s... ⇲
Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection, as poor connectivity can cause disconnectio... ⇲