fix problems on The Derma Co [iphone]

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—— Run into issues on The Derma Co? Get help pending when official support gets back to you!

The Derma Co
Info:
company: Honasa Consumer Private Limited
: https://thedermaco.com/contact-us
: thedermaco.com
Chat with our AI-based The Derma Co Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look in the settings or within the content section of the app. 2. If... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app or on their website for common issues and solutions. 2. Use social media platforms to reach... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > The Derma Co. Ensure that notifications are enabled and set to yo... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app. 2. Use the search... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Use any available themes or modes (like dark... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery. Identify if The Derma Co is consuming excessive battery. 2. Reduce screen brightness... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. 2. If your device is not compatible... ⇲
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 what users are saying
Good experience
100.0%

Bad experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 10 combined software ratings.

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 Private Data The Derma Co collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics