fix problems on Oneida Dispatch [iphone]

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—— Run into issues on Oneida Dispatch? Get help pending when official support gets back to you!

Oneida Dispatch
Info:
company: Journal Register Company
: http://www.oneidadispatch.com/contact
: www.oneidadispatch.com
Chat with our AI-based Oneida Dispatch Support
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Updates issue

Old news on dispatch app

Fix: Manually refresh the app by pulling down on the news feed. This action prompts the app to check for the latest updates and may bring in newe... ⇲

Slow to update stories

Fix: Ensure that you have the latest version of the app installed. Go to the App Store and check for updates to improve performance and update fr... ⇲

Not updated regularly

Fix: Check your notification settings to ensure you are receiving alerts for new stories. This may help you stay informed about updates. OR If... ⇲

News stories often days old

Fix: Manually refresh the app by pulling down on the news feed to check for the latest updates. OR Check the app settings for any options to p... ⇲

No new stories for over two weeks

Fix: Check for app updates in the App Store. An outdated app may not receive new content properly. OR If the app has a feedback option, use it... ⇲
 
Messages issue

Inefficient email delivery

Fix: Check your email settings within the app. Ensure that notifications are enabled for news alerts and that your email address is correctly ent... ⇲
 
Content issue

Too much focus on multimedia and non-local news

Fix: Explore the app settings to see if there are options to customize your news feed. You may be able to select preferences that prioritize loca... ⇲

Lack of local news stories

Fix: Use the app's settings to filter news by location, if such an option exists. This may help you find more relevant local stories. OR Engag... ⇲

Articles missing titles

Fix: Take note of the articles that are missing titles and report them through the app's feedback feature. This can help the developers identify... ⇲

Articles frequently unavailable

Fix: If you encounter unavailable articles, try refreshing the app or checking back later, as they may be temporarily removed for updates. OR... ⇲

Obituaries missing

Fix: Check if there is a specific section for obituaries within the app. Sometimes, they may be categorized separately from other news articles.... ⇲
 
Ads issue

Ads displayed despite subscription

Fix: Log out of the app and log back in to refresh your subscription status. Sometimes, the app needs to revalidate your subscription to remove a... ⇲
 
Links issue

Links often do not work

Fix: Try restarting the app. Close it completely and then reopen it to see if the links function properly after a fresh start. OR Check for ap... ⇲
 
Loading issue

Pages sometimes do not load

Fix: Check your internet connection and try switching between Wi-Fi and cellular data to see if the issue persists. OR Clear the app's cache o... ⇲
 
Slow issue

Oneida Dispatch is slow

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them.... ⇲
 
Search issue

No search bar

Fix: Explore the app's menus and settings to see if there is a hidden search feature or a way to access articles by category. OR If the app la... ⇲
 
Customization issue

Oneida Dispatch does not replace the newspaper

Fix: Use the app in conjunction with the physical newspaper for a complete experience. You can also provide feedback on what features you would l... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
4.0%

Neutral
4.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data Oneida Dispatch collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Oneida Dispatch Monthly Sub: $11.99 Oneida Dispatch Monthly Subscription
  2. Oneida Dispatch Annual: $139.99 Oneida Dispatch Annual Subscription