fix problems on NALA Send Money Globally [iphone]

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—— Run into issues on NALA Send Money Globally? Get help pending when official support gets back to you!

NALA Send Money Globally
Info:
company: Nala
: https://help.nala.money/en/
: www.nala.com
Chat with our AI-based NALA Send Money Globally Support
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Account issue

Account verification issues

Fix: Ensure that all required documents are submitted in the correct format. Double-check that your ID and proof of address are clear and legible... ⇲
 
Privacy issue

High personal information requirements

Fix: Review the app's privacy policy to understand why certain information is required. This can help you feel more comfortable with the process.... ⇲
 
Payments issue

Funds stuck in limbo

Fix: Check the transaction history in the app to see if there are any notes or alerts regarding the transaction. Sometimes, funds may be held for... ⇲

Refund delays

Fix: Keep a record of your refund request, including dates and any confirmation numbers. This can help you follow up more effectively if the refu... ⇲

Double charging for transactions

Fix: Check your transaction history to confirm if you were indeed charged twice. If so, take screenshots of the charges for your records. OR R... ⇲

Limited maximum sending amount

Fix: Review the app's terms and conditions to understand the limits based on your account type. If you need to send more, consider breaking the t... ⇲

No transparency in transaction status

Fix: Regularly check the transaction status in the app. If the app does not provide updates, consider keeping a manual log of your transactions a... ⇲

Inability to cancel transactions

Fix: Check the app for any options to cancel pending transactions. Some apps allow cancellations within a certain timeframe. OR If cancellatio... ⇲

No options for urgent transfers

Fix: If you need to send money urgently, consider using a different service that offers expedited transfers. Research alternatives that provide f... ⇲

Limited currency options

Fix: Review the list of supported currencies in the app. If your desired currency is not available, consider using a different service that suppo... ⇲
 
Loading issue

Inconsistent delivery times

Fix: Before sending money, check the estimated delivery times for the specific countries involved. This information is usually available in the a... ⇲
 
Support issue

Lack of phone support

Fix: Use the in-app messaging feature or email support for urgent issues. Many apps prioritize these methods over phone calls. OR Check if the... ⇲
 
Glitches issue

Technical glitches

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for NALA, and check for updates. OR If the app continu... ⇲
 
Security issue

Scam concerns

Fix: Always verify the recipient's information before sending money. Use known contacts and double-check their details to avoid scams. OR Educ... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
4.1%

Neutral
1.5%

~ from our NLP analysis of 2,522 combined software ratings.

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 Private Data NALA Send Money Globally collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data