fix problems on Firehouse Subs App [iphone]

—— Run into issues on Firehouse Subs App? Get help pending when official support gets back to you!

Firehouse Subs App

Info:

company: Firehouse Restaurant Group, Inc.

: https://www.firehousesubs.com/support

Chat with our AI-based Firehouse Subs App Support

🛠️ Common Firehouse Subs App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Firehouse Subs App lacks gift card payment option

Fix: Check if the app has been updated to the latest version, as new features may be added in updates. Go to the App Store, search for the Fireho... ⇲

Points not recorded consistently

Fix: Ensure that you are logged into your account before making a purchase. Check your account settings to confirm that your account is linked co... ⇲

UI issue

Difficult to cancel orders

Fix: Before placing an order, double-check your items in the cart. If you need to cancel an order, navigate to the 'Orders' section in the app, a... ⇲

No prices on add-on options

Fix: Check if there is an option to view prices for add-ons in the app settings or during the ordering process. If not, consider visiting the Fir... ⇲

No note section for special instructions

Fix: Look for a 'Special Instructions' field during the checkout process. If it’s not available, consider calling the restaurant after placing yo... ⇲

Slow issue

Firehouse Subs App slow and unresponsive

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > Firehouse Subs App > Offload App. This will remove the... ⇲

Bugs issue

Inability to redeem rewards points

Fix: Make sure you are logged into your rewards account and that your points are available for redemption. Check the app for any restrictions on... ⇲

Order items may not be available

Fix: Before placing an order, check the menu in the app for any notices about item availability. If an item is unavailable, consider selecting a... ⇲

Inconsistent order preparation temperature

Fix: If you notice that your orders are consistently at the wrong temperature, provide feedback through the app or directly to the restaurant to... ⇲

Ads issue

Limited promotional offers

Fix: Regularly check the app for updates on promotions, as they may change frequently. Enable notifications for the app to receive alerts about n... ⇲

High prices compared to competitors

Fix: Consider looking for any available coupons or promotions in the app that can help offset the cost of your order. Regularly check for deals t... ⇲

Customization issue

Firehouse Subs App defaults to incorrect customization

Fix: When placing an order, carefully review each customization option before finalizing your order. If the app continues to default to incorrect... ⇲

Payments issue

User feedback missing during payment

Fix: If you encounter issues during payment, take note of any error messages and try restarting the app. Ensure your internet connection is stabl... ⇲

Crashes issue

Firehouse Subs App crashes or loses saved points

Fix: Ensure that your app is updated to the latest version. If the app crashes, try restarting your iPhone to clear any temporary issues. If poin... ⇲

Settings issue

Location change method is complicated

Fix: To change your location, go to the app's settings or the location selection screen. Make sure to allow the app to access your location for e... ⇲

Notifications issue

Firehouse Subs App does not notify of automatic donations

Fix: Check the app settings to see if there is an option to enable notifications for donations. If not, consider keeping track of your donations... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Neutral

0.7%

Bad experience

0.6%

~ from our NLP analysis of 108,834 combined software ratings.

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Private Data Firehouse Subs App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics