fix problems on GoBus [iphone]

—— Run into issues on GoBus? Get help pending when official support gets back to you!

GoBus

Info:

company: Elgouna for Land Transport

: http://www.go-bus.com

: www.go-bus.com

Chat with our AI-based GoBus Support

🛠️ Common GoBus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GoBus not working

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

GoBus crashes on open

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe up on the GoBus... ⇲

Payments issue

Credit card transactions do not work

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either Wi-Fi or cellular data. 2. Verify card details: Dou... ⇲

Loading issue

No loading screen

Fix: 1. Restart the app: Close the app completely and reopen it to see if the loading screen appears. 2. Check for updates: Ensure that both the... ⇲

Notifications issue

Cancellation notifications not received

Fix: 1. Check notification settings: Go to Settings > Notifications > GoBus and ensure that notifications are enabled. 2. Check your email: Ensu... ⇲

Support issue

Customer service is rude

Fix: 1. Document your interactions: Keep a record of your communications with customer service, including dates, times, and details of the conver... ⇲

Bugs issue

Delivery of tickets not fulfilled

Fix: 1. Check your email: Ensure that the email address linked to your account is correct and check your spam/junk folder for ticket delivery ema... ⇲

Registration issue

Inconvenient password creation process

Fix: 1. Use a password manager: Consider using a password manager to help generate and store complex passwords easily. 2. Follow guidelines: Whe... ⇲

Customization issue

No option to show/hide password

Fix: 1. Use a password manager: A password manager can help you view and manage your passwords securely. 2. Type carefully: When entering your p... ⇲

Account issue

No password reset link

Fix: 1. Check your email: Ensure that the email address linked to your account is correct and check your spam/junk folder for the reset link. 2.... ⇲

UI issue

Contact form lacks send button

Fix: 1. Refresh the page: Sometimes, refreshing the app or page can resolve display issues. 2. Try a different browser: If you are using a web v... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

70.6%

Good experience

23.5%

Neutral

5.9%

~ from our NLP analysis of 17 combined software ratings.

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Private Data GoBus collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Diagnostics