fix problems on WOW Presents Plus [iphone]

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—— Run into issues on WOW Presents Plus? Get help pending when official support gets back to you!

WOW Presents Plus
Info:
company: World of Wonder Productions
: http://www.wowpresentsplus.com/contact
: www.wowpresentsplus.com
Chat with our AI-based WOW Presents Plus Support
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Bugs issue

Inconsistent closed captions

Fix: 1. Check your device settings to ensure closed captions are enabled. Go to Settings > Accessibility > Subtitles & Captioning and toggle on '... ⇲

Subtitles are not consistent across international content

Fix: 1. Check your subtitle settings in the app to ensure they are enabled. 2. If subtitles are inconsistent, try switching to a different langu... ⇲
 
Downloads issue

Issues with downloading content for offline viewing

Fix: 1. Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Make sure yo... ⇲
 
Account issue

Subscription management is complicated

Fix: 1. Access your subscription settings through the app. Go to your profile or account settings and look for subscription options. 2. If you s... ⇲
 
Search issue

Search function requires exact spelling

Fix: 1. Try using partial keywords or phrases instead of exact titles. For example, if searching for 'Drag Race', try just 'Drag' or 'Race'. 2.... ⇲
 
Compatibility issue

Limited availability of certain seasons and episodes

Fix: 1. Check the app regularly for updates, as content availability can change. 2. Look for announcements or updates from WOW Presents Plus reg... ⇲
 
Crashes issue

WOW Presents Plus crashes frequently

Fix: 1. Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache by uninstalli... ⇲
 
UI issue

No clear way to browse all shows

Fix: 1. Use the app's main menu to explore different categories or genres. 2. Check if there is a 'Browse' or 'All Shows' section in the app. 3... ⇲

User interface is not fluid

Fix: 1. Restart the app to refresh the interface. 2. Close any background apps that may be consuming resources. 3. Check for app updates in the... ⇲

Inability to pause using all remote buttons

Fix: 1. Check if the remote control is compatible with the app and your device. 2. Try using the app's built-in controls to pause playback inste... ⇲
 
Login issue

Problems with account login on certain devices

Fix: 1. Ensure you are using the correct login credentials. Double-check your email and password. 2. Reset your password if you are unsure. Use... ⇲
 
Customization issue

Limited options for sorting new content

Fix: 1. Use the search function to find new content by typing in keywords or genres. 2. Check if there are any filters or sorting options availa... ⇲
 
Support issue

Lack of customer support access

Fix: 1. Look for a help or FAQ section within the app for common issues and solutions. 2. Check the app's website for support resources or conta... ⇲
 
Loading issue

Content not available at the correct time

Fix: 1. Check the app's schedule or announcements for any updates on content release times. 2. Ensure your device's time zone settings are corre... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.5%

Bad experience
7.1%

Neutral
2.4%

~ from our NLP analysis of 8,505 combined software ratings.

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 Private Data WOW Presents Plus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. WOW Presents Plus Monthly: $5.99 Subscribe for access to our enitre catalog
  2. WOW Presents Plus Yearly: $59.99 Subscribe for access to our entire catalog