fix problems on Learning Genie [iphone]

—— Run into issues on Learning Genie ? Get help pending when official support gets back to you!

Learning Genie for Educators

Info:

company: Learning Genie Inc

: http://www.learning-genie.com

: www.learning-genie.com

Chat with our AI-based Learning Genie Support

🛠️ Common Learning Genie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Messaging feature glitches

Fix: 1. Restart the app: Close the Learning Genie app completely and then reopen it. This can often resolve minor glitches. 2. Clear app cache:... ⇲

Messages not syncing across devices

Fix: 1. Check internet connection: Ensure that both devices have a stable internet connection. Syncing issues often arise from poor connectivity.... ⇲

Glitches issue

Chat threads redirecting to incorrect children

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to chat threads. 2. Clear ap... ⇲

Too many glitches

Fix: 1. Update the app: Regularly check for updates in the App Store to ensure you have the latest version, which may fix existing glitches. 2.... ⇲

Slow issue

Learning Genie is slow

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them. This frees up system resources for Learning Genie.... ⇲

Messages issue

Messages not showing date sent

Fix: 1. Check app settings: Go to the settings within Learning Genie and look for options related to message display. Ensure that date and time s... ⇲

Batch messaging issues

Fix: 1. Check recipient list: Ensure that all recipients are correctly selected before sending a batch message. 2. Update the app: Make sure you... ⇲

Limited message viewing options

Fix: 1. Explore app settings: Check the settings within Learning Genie for any options related to message viewing or display preferences. 2. Upd... ⇲

Inability to 'like' messages

Fix: 1. Check for updates: Ensure you are using the latest version of Learning Genie, as the 'like' feature may have been added in a recent updat... ⇲

Compatibility issue