fix problems on Primehealth ME [iphone]

—— Run into issues on Primehealth ME? Get help pending when official support gets back to you!

Primehealth ME

Info:

company: Prime Healthcare Group

: http://www.primehealth.ae

Chat with our AI-based Primehealth ME Support

🛠️ Common Primehealth ME Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Need update for iPhone X layout

Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, download a... ⇲

No submit button in vaccination schedule

Fix: Ensure that you have filled out all required fields in the vaccination schedule form. Sometimes, the submit button may not appear if mandato... ⇲

Downloads issue

Cannot export laboratory results as PDF

Fix: Check if there is an option within the app to share or export results. Look for a share icon or an export option in the lab results section.... ⇲

Requires app download for COVID test results

Fix: Check if the app has a web portal or website where you can access your COVID test results without needing to download the app. Visit the off... ⇲

Messages issue

Chat function is unhelpful

Fix: Try to be as specific as possible when using the chat function. Provide detailed information about your issue to receive better assistance.... ⇲

Crashes issue

Primehealth ME crashes when viewing lab results

Fix: Clear the app cache by going to Settings > General > iPhone Storage, find Primehealth ME, and select 'Offload App'. This will free up space... ⇲

Primehealth ME closes when making appointment

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free... ⇲

Screen issue

Stuck in landscape mode

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner of the screen to access the Control Center and ensu... ⇲

Notifications issue

OTP not received

Fix: Ensure that your phone number is entered correctly in the app. Check for any typos or missing digits. OR Try resending the OTP. If you st... ⇲

Updates issue

Details not updated regularly

Fix: Manually refresh the app by pulling down on the screen to see if new information appears. This can help in updating the displayed details.... ⇲

Registration issue

Unable to sign up due to missing OTP

Fix: Double-check that your phone number is entered correctly and that you have a good signal. If possible, switch to a different network tempora... ⇲