—— Run into issues on Gold Coast Federal CreditUnion? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's security settings. Go to the app settings and look for password management options. If there's a setting for password expira... ⇲
Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity issues. If you have forgotten... ⇲
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon, and scroll down to see if there are any updates availa... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, try reopening the app. OR If th... ⇲
Fix: If you are getting locked out frequently, ensure that you are using the correct login credentials. Consider resetting your password if you a... ⇲
Fix: Ensure that you are logged into the correct account. If you have multiple accounts, switch between them to see if the information appears un... ⇲
Fix: Check if the statements are available in a different section of the app. Look for a 'Documents' or 'Statements' tab in the app menu. OR I... ⇲
Fix: Check your phone's settings to ensure that notifications for the app are enabled. Go to Settings > Notifications > Gold Coast Federal Credit... ⇲
Fix: Ensure that you are following the correct procedure for adding or removing payees. Go to the payments section of the app and look for option... ⇲
Fix: If the app restricts you to one check per deposit, consider making multiple deposits separately. Take a photo of each check and submit them... ⇲
Fix: Check if there is an option in the app settings to remember your device or enable biometric login, which may reduce the need for security qu... ⇲