fix problems on Do Not Touch ( [iphone]

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—— Run into issues on Do Not Touch (? Get help pending when official support gets back to you!

Do Not Touch (by Nickelodeon)
Info:
company: Nickelodeon
: http://nick.com/appsupport
Chat with our AI-based Do Not Touch ( Support
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Camera issue

glitches with camera

Fix: 1. Restart the app: Close the app completely and reopen it to see if the camera glitches resolve themselves. 2. Check camera permissions: Go... ⇲

issues with flat surface detection

Fix: 1. Ensure proper lighting: Make sure the area is well-lit, as poor lighting can affect the app's ability to detect surfaces. 2. Clear the ar... ⇲
 
UI issue

button not functioning

Fix: 1. Restart the app: Close and reopen the app to see if the button starts functioning again. 2. Check for updates: Ensure that you have the l... ⇲

user interface issues

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app to understand its layout and features better. 2. Restart the a... ⇲
 
Gameplay issue

animations and mini games missing

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new content may be added in updates. 2. Restart the app: Close and r... ⇲

repetitive content

Fix: 1. Explore all available options: Sometimes, content may seem repetitive if users are not exploring all features. Check different sections o... ⇲

requires constant supervision

Fix: 1. Set usage limits: Use the Screen Time feature on your iPhone (Settings > Screen Time) to set limits on how long the app can be used, enco... ⇲

lack of variety in characters and places

Fix: 1. Explore all available options: Make sure to check all sections of the app for different characters and places that may not be immediately... ⇲
 
Audio issue

sound not working

Fix: 1. Check device volume: Ensure that your iPhone's volume is turned up and not muted. Use the volume buttons on the side of your device to ad... ⇲
 
Loading issue

long loading times

Fix: 1. Restart the app: Close the app and reopen it to see if loading times improve. 2. Check your internet connection: Ensure you have a stable... ⇲
 
Updates issue

no updates or new content

Fix: 1. Check for updates: Regularly check the App Store for updates to see if new content has been added. 2. Engage with the community: Join for... ⇲
 
Network issue

inconsistent connectivity messages

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.2%

Bad experience
17.2%

Neutral
7.6%

~ from our NLP analysis of 952 combined software ratings.

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 Private Data Do Not Touch ( collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics