fix problems on MARTIN'S SCAN IT! [iphone]

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—— Run into issues on MARTIN'S SCAN IT! ? Get help pending when official support gets back to you!

MARTIN'S SCAN IT! Mobile
Info:
company: Ahold U.S.A, Inc.
: http://www.giantfoodstores.com/#scanmobile
Chat with our AI-based MARTIN'S SCAN IT! Support
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Login issue

Cannot log into coupon section

Fix: Ensure that you are entering the correct login credentials. Double-check for any typos in your username or password. If you have forgotten y... ⇲
 
Account issue

Invalid PIN error

Fix: Double-check the PIN you are entering. Ensure that you are not including any extra spaces or characters. If you are unsure of your PIN, refe... ⇲

Must have physical bonus card

Fix: Check if the app has an option to generate a digital version of your bonus card. Some apps allow you to access your card digitally, which ca... ⇲

Cannot add two bonus cards

Fix: Check if the app has a limit on the number of bonus cards you can add. If it does, you may need to remove one card before adding another. Go... ⇲
 
Camera issue

Cashier cannot scan phone

Fix: Ensure that your phone's screen brightness is set to maximum. A dim screen can make it difficult for the scanner to read the barcode. Addi... ⇲
 
Search issue

Local store not in the list

Fix: Ensure that your location services are enabled for the app. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure 'MARTIN'S SCAN... ⇲
 
Loading issue

MARTIN'S SCAN IT! only loads partially

Fix: Check your internet connection. A slow or unstable connection can cause the app to load improperly. Switch to a different Wi-Fi network or u... ⇲
 
Installation issue

Cannot open or delete app

Fix: If the app is unresponsive, try restarting your iPhone. Press and hold the power button until you see the slider, then slide to power off. O... ⇲
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 what users are saying
Bad experience
63.6%

Good experience
36.4%

Neutral
0.0%

~ from our NLP analysis of 11 combined software ratings.

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 Private Data MARTIN'S SCAN IT! collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Diagnostics