fix problems on Mothercare MENA Ba [iphone]

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—— Run into issues on Mothercare MENA Ba? Get help pending when official support gets back to you!

Mothercare MENA Baby/Kids Shop
Info:
company: M.H. Alshaya Co. W.L.L.
: https://www.mothercare.ae/en/
Chat with our AI-based Mothercare MENA Ba Support
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Settings issue

Resetting product list

Fix: 1. Navigate to the app settings and look for an option to clear cache or reset the product list. This may help refresh the data. 2. If ther... ⇲
 
Payments issue

20% off not working

Fix: 1. Double-check the terms and conditions of the 20% off promotion to ensure that your purchase qualifies. 2. Make sure you have entered the... ⇲

Discount code not accepted

Fix: 1. Verify that the discount code is still valid and has not expired. Check the terms and conditions for any restrictions. 2. Ensure that yo... ⇲

Price increase in shopping cart

Fix: 1. Refresh the app or log out and back in to see if the prices update correctly. 2. Check if there are any notifications or alerts in the a... ⇲
 
Support issue

Bad service after online order

Fix: 1. Keep a record of your order confirmation and any communication with customer service. 2. If you experience issues, try reaching out to c... ⇲

Incomplete device received

Fix: 1. Review your order confirmation to verify what items were supposed to be included. 2. If items are missing, contact customer service thro... ⇲

Missing items in order

Fix: 1. Review your order confirmation email to confirm which items were supposed to be included. 2. If items are missing, contact customer serv... ⇲
 
Network issue

Poor location detection

Fix: 1. Ensure that location services are enabled for the app in your device settings. Go to Settings > Privacy > Location Services and make sure... ⇲

No delivery service for certain regions

Fix: 1. Check the app for a list of regions that are serviced and ensure your address is included. 2. If your region is not serviced, consider u... ⇲
 
Freezing issue

Mothercare MENA Ba freezes

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Check for any available updates for the app in the App... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.5%

Neutral
3.3%

~ from our NLP analysis of 2,152 combined software ratings.

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 Private Data Mothercare MENA Ba collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics