fix problems on NEXT [iphone]

—— Run into issues on NEXT ? Get help pending when official support gets back to you!

NEXT for Managers and Crew

Info:

company: Next Force Technology, Inc.

: http://nextforce.technology/

Chat with our AI-based NEXT Support

🛠️ Common NEXT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NEXT crashes on launch

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Messages load days later

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can toggle Airplane mode on and off to re... ⇲

Screen issue

White screen on entry

Fix: 1. Force close the app and restart it as described above. This can help reset the app's state. 2. Check for updates: Ensure you are using th... ⇲

UI issue

Difficult to navigate schedule

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where different features are located. Look for... ⇲

Pale gray text on colored background

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the brightness or enable 'Increase Contrast' to improve text vi... ⇲

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for help or tut... ⇲

Difficult to view employee schedules

Fix: 1. Use filters: If the app has filtering options, use them to narrow down the view to specific employees or shifts. 2. Familiarize yourself... ⇲

Glitches issue

Glitches in schedule view

Fix: 1. Refresh the schedule: Look for a refresh button or pull down on the schedule view to reload the data. This can help clear temporary glitc... ⇲

Messages issue

Inability to message coworkers

Fix: 1. Check app permissions: Go to Settings > NEXT and ensure that permissions for messaging are enabled. 2. Restart the app: Close and reopen... ⇲

Inability to send pictures

Fix: 1. Check app permissions: Go to Settings > NEXT and ensure that permissions for accessing photos are enabled. 2. Use alternative methods: If... ⇲

Syncing issue

Sync to phone calendar not working

Fix: 1. Check calendar settings: Go to Settings > Calendar > Accounts and ensure that the NEXT app is allowed to sync with your calendar. 2. Re-e... ⇲

Network issue

Network error prevents access

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Toggle Airplane mode on and off to re... ⇲

Account issue

Cannot switch phone number

Fix: 1. Check app settings: Look for an account or profile section in the app where you can update your phone number. 2. Log out and log back in:... ⇲

Customization issue

No widget support

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as widget support may be added in future updates. 2. Use shortcuts... ⇲

Limited emoji reactions

Fix: 1. Use text responses: If emoji reactions are limited, consider using text responses to convey your feelings or reactions. 2. Suggest emoji... ⇲

No email login option

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as new login options may be added in updates. 2. Use alternative l... ⇲

Loading issue

Long loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find NEXT, and tap on it. If there's an option to 'Offload App', do that, the... ⇲

Features issue

Lack of task creation feature

Fix: 1. Use a separate task management app: Consider using a dedicated task management app alongside NEXT to keep track of your tasks. 2. Create... ⇲

Updates issue

No option to revert to previous version

Fix: 1. Check for updates: Ensure you are using the latest version, as reverting is typically not an option in app stores. 2. Use alternative met... ⇲

Bugs issue