—— Run into issues on My Destiny ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, download a... ⇲
Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If the app continues to cra... ⇲
Fix: Double-check that you are entering the phone number in the correct format. It should be in the format +1 (area code) (number). Make sure the... ⇲
Fix: Verify that you are entering the phone number correctly, including the country code (+1). If you are using a VoIP number, try using a standa... ⇲
Fix: Make sure you are entering the phone number with the correct country code (+1). If the app is still not accepting it, try using a different... ⇲
Fix: Ensure that you have a stable internet connection. If the app is glitching, try restarting your device and then attempt the registration pro... ⇲
Fix: Open the App Store, tap on your profile icon, and scroll down to see the list of apps that need updates. If 'My Destiny' is listed, tap 'Upd... ⇲
Fix: Check your payment method in the App Store. Go to Settings > [your name] > Payment & Shipping. Ensure your payment method is valid and has s... ⇲
Fix: Check if the app supports international payments. If it does not, consider using a virtual payment service like PayPal or a prepaid card tha... ⇲
Fix: Ensure that all users are on the same version of the app. Check for updates in the App Store and encourage others to do the same to avoid co... ⇲
Fix: Ensure that you are entering the phone number in the correct format. If you are not receiving the SMS code, check your phone's settings to e... ⇲
Fix: Check your phone's signal and ensure you are in an area with good reception. If you are using a VoIP number, try switching to a standard mob... ⇲